Technical Support Specialist, German-Speaking

Job not on LinkedIn

October 2

Apply Now

Receive Emails with Similar Jobs

apply2day

WebsiteLinkedInAll Job Openings

HR Tech • Recruitment • B2C

apply2day is a job portal that helps individuals in Greece find employment opportunities. The platform allows users to register and apply for various jobs, upload their CVs, and match with recruiters. apply2day aggregates job listings to streamlines the job search process. It caters to both job seekers and employers by connecting the two parties efficiently and effectively within the Greek job market.

2 - 10 employees

👥 HR Tech

🎯 Recruiter

👥 B2C

📋 Description

• Handle incoming technical support requests via phone, email, and chat. • Utilize problem-solving skills to troubleshoot issues efficiently. • Build and maintain positive relationships with customers through effective communication. • Document all interactions accurately within the CRM system. • Collaborate with team members to enhance service delivery and resolve challenges. • Follow established procedures and enhance knowledge of product updates.

🎯 Requirements

• Fluency in German (C1-C2) and very good command of English (B2). • Technical knowledge and experience in a support role is preferred. • Proficient in MS Office and ability to navigate CRM systems. • Excellent communication and interpersonal skills. • Strong problem-solving capabilities and attention to detail. • A customer-focused mindset with a passion for helping others. • Ability to work independently and as part of a team.

🏖️ Benefits

• Competitive Remuneration package • Extra monthly **bonus **depending on the performance appraisal • Health care benefits and numerous other discounts • Meal Vouchers • **Relocation package **for candidates relocating from abroad, including travel expenses and initial accommodation.