Delivery Manager

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🕒 June 2

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Apply Digital

WebsiteLinkedInAll Job Openings

501 - 1000 employees

☁️ SaaS

🛍️ eCommerce

🏢 Enterprise

SaaS • eCommerce • Enterprise

Apply Digital is a digital transformation partner that helps businesses drive impact through strategy, products, platforms, commerce, and innovation. The company specializes in business transformation strategy, R&D through their Lab, and offers various services including strategy and research, experience design, tech advisory, engineering, data intelligence, and managed services. Apply Digital has worked with major clients such as Kraft Heinz and Games Workshop, focusing on strengthening digital experiences and commerce platforms across multiple countries. With a global presence, Apply Digital emphasizes the value of diversity and cultural differences within its team to deliver exceptional client outcomes.

📋 Description

• Own the client relationship at an operational level. • Lead the delivery rhythm and manage the team’s day-to-day output. • Ensure every sprint, release and incident is handled with consistency, quality and accountability. • Act as the primary operational contact for assigned client accounts. • Produce and deliver monthly client service reports covering delivery progress, budgets, SLA performance, and roadmap. • Oversee release planning and governance executed by the Product Owner and Technical Lead.

🎯 Requirements

• 5+ years in delivery or client-facing PM within a digital agency, consultancy, or managed services environment. • Demonstrable experience managing continuous delivery / retainer-based accounts. • Experience managing Scrum Masters or other delivery practitioners. • Background in a consulting, agency, or client-services environment strongly preferred. • Familiarity with eCommerce platforms (BigCommerce, Shopify, Magento or similar) is a meaningful asset. • Comfortable working in agile delivery frameworks (Scrum, Kanban, or hybrid).

🏖️ Benefits

• Agentic Delivery: Our people work in a modern way to deliver client outcomes. • An inclusive and safe environment: We’re truly committed to building a culture where you are celebrated and everyone feels welcome and safe. • AI & Strategic Upskilling: Accelerate your professional growth with generous training budgets and mentorship. • Vacation policy: We value work–life balance, so you’ll enjoy 24 days of vacation plus 8 bank holidays. • Flexible work arrangements: We work in a variety of ways, from remote, to in-office, to a blend of both.