Account Executive – Japan

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October 29

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Arctic Wolf

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The cybersecurity industry has an effectiveness problem. Every year new technologies, vendors, and solutions emerge, and yet despite this constant innovation we continue to see high profile breaches in the headlines. All organizations know they need better security, but the dizzying array of options leave resource-constrained IT and security leaders wondering how to proceed. At Arctic Wolf, our mission is to End Cyber Risk through effective security operations. To achieve this, we believe that organizations must do three key things:

1001 - 5000 employees

Founded 2012

📋 Description

• Responsible for both acquiring new customers and retaining and expanding existing customers within your assigned territory • Ensure achievement of quarterly and annual sales targets through detailed and professional sales activities using a solid, measurable sales process • Leverage internal security tools, communication tools, and CRM tools to enhance personal efficiency and productivity while providing the organization with accurate business and customer information • Leverage deep expertise and product knowledge to understand competitive offerings and differentiators, focus on customer requirements and outcomes, and drive effective deal qualification and renewal/expansion with existing customers • Act as a key person building strong trust relationships with prospects and as the team's central hub driving the sales process • Support the discovery, establishment, management, and expansion of new business partnerships within the reseller and ecosystem community, driving pipeline development and leveraging relationships for competitive advantage • Leverage personal networks and business partnerships to generate net new leads for the assigned territory • Collaborate with executive leadership to develop short- and long-term regional strategic plans • Continuously strengthen collaboration with the Pre-Sales Engineering department to build a consistent sales process and customer experience • Collaborate with channel resources to ensure strategic partner success and strengthen channel relationships. • Act as a trusted advisor by actively listening to customer needs, serving as their internal advocate, and influencing product and service improvements. • Propose additional Arctic Wolf services aligned with customer needs, identifying and executing upsell opportunities. • Manage a high volume of customer requests and initiatives, effectively prioritizing, resolving issues in a timely manner, and guiding customers toward best practice solutions.

🎯 Requirements

• Bachelor's degree in Business Administration, Finance, Economics, Computer Science, or Computer Information Systems, or a combination of equivalent education and experience. MBA preferred. • 5+ years of proven sales or account management experience in technology, specifically cybersecurity or related fields. • Demonstrated track record of achieving sales targets. • Ability to communicate effectively in writing and verbally with customers and colleagues at all levels. • Ability to work autonomously and as part of a team. • Strong proficiency with technology, spreadsheets, and CRM. • Commitment to continuous sales skill development, customer service, and follow-up. • Ability to adapt flexibly in a rapidly changing environment is essential. • Ability to collaborate effectively with various internal groups. • Proven track record of effectively translating and communicating key technical concepts to both technical and non-technical audiences. • High level of initiative, proactivity, positive attitude, and excellent organizational skills. • Ability to read and understand English documents and emails, participate in online meetings with overseas members in English, and communicate via chat.

🏖️ Benefits

• Equity for all employees • Flexible time off and paid volunteer days • Training and career development programs • Comprehensive private benefits plan including medical, mental health, dental, disability, life and AD&D, and value-added services • Robust Employee Assistance Program (EAP) with mental health services • Fertility support and paid parental leave