Senior TechOps Engineer

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Atlas Technica

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2016

🔒 Cybersecurity

💸 Finance

Cybersecurity • Finance

Atlas Technica is a strategic partner for the Alternative Investment Industry, providing outsourced IT services focused on technological excellence. The company offers a range of services including designing IT infrastructure for optimal performance, scalability, and cost-efficiency, ensuring alignment with business objectives. Atlas Technica also specializes in cybersecurity solutions to protect against cyber threats and ensure compliance with industry regulations. As a 'Public Cloud First' company, Atlas Technica provides cloud transformation services that enhance agility, flexibility, and resource accessibility. By focusing on multi-layered security protocols, they safeguard sensitive investment data, ensuring confidentiality and integrity for their clients.

📋 Description

• Serve as a subject matter expert for Atlas Technica’s multitenant technology solutions. • Provide escalation and second-line support to end users and other Atlas Technica team members. • Stay informed about new features, updates, and capabilities released by vendors for existing solutions. • Create, maintain, and update technical documentation. • Research and evaluate new vendors and technologies to determine whether stronger solutions are available. • Identify manual or repetitive processes and develop opportunities for automation and optimization. • Provide day-to-day user and platform support. • Support the implementation and ongoing management of established solutions in accordance with best practices and technical documentation. • Work with vendors to escalate and resolve technical support issues.

🎯 Requirements

• A four-year college degree in Computer Science, Computer Engineering, Information Technology, or a related field, along with at least four years of experience in the IT industry working with relevant technologies; or at least eight years of overall IT experience, including two to four years of experience with relevant technologies. • Experience working with: Microsoft Azure services • Microsoft 365 and Office 365 • Active Directory • At least two years of experience using an automation or scripting language, such as PowerShell. • At least two years of experience working with SQL or related relational databases. • At least one year of experience working as an administrator for one or more of the following platforms: ConnectWise Manage, ConnectWise ScreenConnect, ConnectWise CPQ/Sell, ConnectWise BrightGauge, NinjaOne • Exposure to, or the ability to support and manage, Microsoft GDAP and Lighthouse. • Experience integrating technology solutions through REST APIs. • Ability to communicate complex technical information effectively to different audiences. • Experience creating and maintaining technical documentation. • Strong drive, willingness to learn, accountability for one’s own work, and ownership of the overall outcome.

🏖️ Benefits

• competitive compensation • comprehensive benefits • great perks • professional development and career growth opportunities