Digital Support Agent, Ukrainian

🕒 September 26

🇵🇹 Portugal – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 13%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Atlean World

WebsiteLinkedInAll Job Openings

11 - 50 employees

💼 Consulting

📦 Logistics

☁️ SaaS

Consulting • Logistics • SaaS

Atlean World is an international HR SaaS consultant that specializes in promoting multicultural environments as the new reality. They offer multilingual HR services to streamline the recruitment process, utilizing advanced technology and AI tools for faster and more accurate results. Atlean World is dedicated to ensuring personalized and dedicated support for both candidates and clients, making the recruitment journey smoother and more enjoyable.

📋 Description

• Answer customer questions by phone, chat and/or email with a friendly, solution-focused attitude • Solve problems and create positive experiences for every customer • Follow the brand's guidelines and quality standards on every interaction • Log and update customer interactions in the relevant systems • Work closely with the team to improve the service provided

🎯 Requirements

• Fluent in Ukrainian • Good English • Strong communication and active listening skills • A problem-solving, can-do mindset • Comfortable using computer systems and multitasking between tools • Patience, empathy and a positive attitude • Availability to work in shifts • High school diploma or equivalent • B2+ English level

🏖️ Benefits

• Work for one of the world's largest customer experience companies • Access to an internal career-development program that fast-tracks you toward leadership roles • Free comprehensive training with certification • Private health insurance after training • Renewable fixed-term contract • Regular team activities: football tournaments, surf lessons, cultural events • Football tournaments, beach barbecues, surf lessons, and cultural events