German Customer Support Specialist

Job not on LinkedIn

🕒 September 17

🇵🇹 Portugal – Remote

💵 €1.1k / month

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 3%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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CBT

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2001

💼 Consulting

🏥 Healthcare

🏭 Manufacturing

Consulting • Healthcare • Manufacturing

CBT is a Digital Sherpa systems integrator that helps enterprises navigate digital transformation with IoT, edge computing, and AI-powered solutions. The company designs and implements connected-worker programs, vision AI for worker health and safety, IT/OT convergence, and AR/VR-enabled devices and workflows, providing end-to-end design, software, and implementation services for B2B customers.

📋 Description

• Provide customer service in German, with support in English when required • Handle inquiries, user doubts, and service requests via phone, email, and chat • Assist customers, caregivers, and healthcare professionals with empathy, clarity, and precision • Guide users through troubleshooting and general usage • Ensure compliance with quality standards • Collaborate closely with the Team Leader to ensure operational excellence • Work rotative shifts Monday to Sunday, 7 am–10 pm

🎯 Requirements

• Fluency in German (C2) – essential • Advanced English (C1) – for internal communication and training • Excellent communication, empathy, and active listening skills • Ability to work in rotative shifts • Ability to thrive in a multicultural environment • Prior experience in customer service or support is a plus, but not required

🏖️ Benefits

• Meal Allowance: €7.63 net per working day (~€167.86/month) • Welcome Bonus: €1500 paid in 12 months • Night shift premium: at least +25% hourly rate, in line with Portuguese labor law • Comprehensive training provided • Relocation support to Porto • Career growth opportunities • Performance recognition • 2 days off weekly