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Head of Enablement

🔥 14 hours ago

🇬🇧 United Kingdom – Remote

⏰ Full Time

🔴 Lead

Where this job comes from

Posted on Aveni's careers page, not through a job board

First seen by Remote Rocketship 14 hours ago

Still open on Aveni's site. Checked 51 minutes ago.

Logo of Aveni

Aveni

51 - 200 employees

Founded 2018

🤖 Artificial Intelligence

💸 Finance

☁️ SaaS

Artificial Intelligence • Finance • SaaS

<Aveni> is a technology company that builds NLP-powered, compliance-focused AI solutions for the financial services industry. It offers products such as Aveni Assist (an AI meeting assistant that automates adviser admin, CRM updates and report generation), Aveni Detect (automated QA, risk and vulnerability detection across customer interactions) and FinLLM (a finance-specific language model). Aveni provides ready-to-deploy and bespoke/co-developed AI for SMEs, mid-sized firms and enterprises, emphasizing data security, traceability and regulatory/compliance monitoring (Consumer Duty) to improve adviser productivity and quality assurance.

📋 Description

• Build and lead the enablement function educating thousands of users on Aveni Assist and Aveni Detect • Design enablement processes, standards, tooling, and team structure • Define enablement strategy for Assist and Detect across user types and customer segments • Design and launch Aveni Certification programmes with LMS courses, quizzes, and digital badges • Build scalable onboarding, new-joiner, refresher, and feature-launch training programmes • Deliver high-impact in-person and online training when needed or when team capacity is reached • Set operational processes, scheduling rhythm, and quality expectations • Track engagement, completion, adoption, and competency using analytics • Hire, coach, and grow a high-performing enablement team • Collaborate with Customer Success, Implementation, Product, and Sales

🎯 Requirements

• Proven experience building an enablement, training, or customer education function and establishing its operational model • Strong hands-on experience delivering training both in person and online • Experience designing programmes or certifications in an LMS for thousands of end users • Experience enabling the end users of enterprise client organisations at scale • Proven track record running customer-facing onboarding and adoption journeys • Quick-thinking, emotionally intelligent, customer-obsessed, and process-driven • Experience with both high-touch and self-serve enablement models (nice to have) • Financial services, wealth management, or regulated industry experience (nice to have) • Background in automating customer training journeys (nice to have) • Scale-up or start-up experience (nice to have) • Based in the United Kingdom • Legally authorised to work in the United Kingdom

🏖️ Benefits

• Collaborative, innovative work environment with substantial career growth opportunities • 34 days holiday plus your birthday off (inclusive of bank holidays) • Share options • Skills development and continuous learning support • Fully remote and flexible working options (remote, co-working spaces, or hybrid) • Life insurance • Income protection • Private healthcare • 24/7 Employee Assistance Programme (EAP) for emotional wellbeing • Cycle to Work scheme • Pension match up to 5% • Exclusive retailer discounts

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