Sales Coordinator

🔥 18 hours ago

🌽 Illinois, Wisconsin – Remote

🌽 Illinois – Remote 🧀 Wisconsin – Remote

💵 $55k - $70k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🤑 Sales

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Avidity Science - EMEA

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 1998

🏥 Healthcare

🍽️ Food & Beverage

📦 Logistics

Healthcare • Food & Beverage • Logistics

Avidity Science - EMEA is a supplier of water purification and delivery systems, environmental monitoring and control solutions, and animal/agricultural watering and cooling products for research facilities, vivariums, and agricultural customers across Europe, the Middle East, and Africa. The company offers reverse osmosis, deionized, and ultrapure water technologies, automated lab animal watering systems and parts, and provides service, installation, and technical support through regional stores and a global network.

📋 Description

• Support the Sales team with quotes, proposals, order support, and follow-ups • Maintain and update Salesforce CRM and sales documentation • Manage pricing tools, price lists, and product configurations • Coordinate order entry, tracking, and delivery timelines with Customer Service • Assist with inventory coordination and product availability • Prepare reports, sales data, and pipeline updates • Serve as a point of contact for customer inquiries via phone, email, and chat • Provide basic to intermediate technical support and troubleshooting • Assist customers with product selection and application for lab water systems • Communicate pre-installation requirements and ensure customer readiness • Coordinate with service teams for installations, maintenance, and warranty support • Maintain product knowledge across lab water systems, consumables, and accessories • Manage and update product documentation, manuals, and training materials • Support product launches and distribution channel readiness • Assist in developing training materials for internal teams and customers • Support onboarding and product training for sales and service teams • Help create guides, videos, and troubleshooting resources • Ensure timely and effective communication across all stakeholders • Support continuous improvement of internal processes and customer experience

🎯 Requirements

• Associate's or Bachelor's degree in business, Science or Technical field (or equivalent experience) • 3–7+ years of experience in a Sales Support, Customer Service, or Technical Support role within a technical or industrial environment • Experience working with ERP/CRM systems • Experience supporting customers • Experience coordinating cross-functional teams • Ability to communicate technical information • Ability to work independently • Strong organizational skills

🏖️ Benefits

• Medical, dental, vision, life insurance, disability, accident insurance, critical illness, and hospital indemnity • 401k with company match • Performance Bonus Plan • PTO and paid holidays • Supportive and Inclusive work culture • Community Involvement • Paid volunteer time • Flextime • Tuition Reimbursement • Balance of a collaborative & independent work environment • Development opportunities to grow professionally