Services Specialist

🔥 1 minute ago

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟢 Junior

🇬🇧 UK Skilled Worker Visa Sponsor

This company has sponsored UK Skilled Worker visas in the past.

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Baker Hughes

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1907

🏭 Manufacturing

💼 Consulting

📦 Logistics

Manufacturing • Consulting • Logistics

Baker Hughes is a leading energy technology company that provides innovative solutions for the energy and industrial industries. The company specializes in designing, manufacturing, and servicing transformative technologies that advance energy solutions to be safer, cleaner, and more efficient. With integrated offerings across Oilfield Services & Equipment and Industrial & Energy Technology business segments, Baker Hughes is committed to creating technology for a cleaner, more sustainable future. The company leverages engineering, data, and science, along with a low-carbon commitment, to redefine possibilities in the energy sector.

📋 Description

• Provide 24-hour technical assistance via phone and email to customers around the world • Conduct fault diagnosis and offer remote service support on a 24-hour call-out basis • Interpret specifications and technical requirements • Represent the Company at customer technical meetings • Train customers’ personnel, subcontractors, and other members of the service organization • Own the resolution of post-sales technical customer issues • Work cross-functionally with various departments to assist internal and external customers • Liaise with Field Service Engineers and internal technical teams to coordinate customer support activities

🎯 Requirements

• A Bachelor’s Degree in the field of Engineering from a four-year university or college and/or a minimum of 10 years field service experience • 1-3+ years proven experience supporting customers • Experience within Field Service, Service Engineering, Maintenance, Reliability, or Technical Support environments • Possess an eye for detail coupled to good organizational skills • Have good interpersonal skills, inclusive working style and able to effectively interface with all levels of internal organization and external customers • Previous experience supporting generators, motors, switchgear, or power generation equipment • Experience providing remote technical support to industrial customers • Knowledge of condition monitoring, diagnostics, and root cause analysis • Previous participation in an on-call support environment • Willingness to participate in a rotating on-call support schedule • Willingness to occasionally travel for meetings, customer visits, and training activities

🏖️ Benefits

• Contemporary work-life balance policies and wellbeing activities • Comprehensive private medical care options • Safety net of life insurance and disability programs • Tailored financial programs • Additional elected or voluntary benefits • Flexible working arrangements • Home-based work arrangement • Occasional travel for meetings, customer visits, and training activities