Service Sales Representative

🕒 May 23

🏄 California, Colorado, +2 more states – Remote

🏄 California – Remote ⛰️ Colorado – Remote 🦌 Connecticut – Remote 🦀 Maryland – Remote

💵 $79.6k - $131.3k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧑‍💼 Account Executive

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BD

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1897

⚕️ Healthcare Insurance

💊 Pharmaceuticals

🔬 Science

💰 $24M Grant on 2020-07

Healthcare Insurance • Pharmaceuticals • Science

BD (Becton, Dickinson and Company) is a global medical technology company dedicated to advancing the world of health. It focuses on developing innovative technologies, services, and solutions to improve safety and efficiency in healthcare. BD offers a wide range of products including medication management solutions, surgical solutions, cervical cancer screening, drug delivery systems, and laboratory services. The company is also involved in infection risk management and provides advanced clinical insights to enhance patient outcomes. With a commitment to global health sustainability and social investing, BD is a leader in healthcare technology and services worldwide.

📋 Description

• Manage and grow service contract revenue within an assigned territory • Serve as the primary account manager for service agreements tied to flow cytometry instrumentation • Drive new contract acquisition, renewals, and incremental service opportunities • Report to the Senior Manager, U.S. Contract Sales and partner closely with Field Service, Commercial Sales, and cross‑functional teams • Achieve or exceed assigned sales targets through disciplined territory execution, pipeline management, and accurate forecasting • Develop and execute a territory and account plan to grow contract attachment, renewals, and service revenue • Actively engage customers through outbound phone calls, email, and virtual or in‑person meetings • Build deep knowledge of service offerings to uncover new revenue opportunities • Manage contract opportunities through the full sales cycle, from qualification through negotiation and close • Maintain accurate and timely opportunity, pipeline, and forecast data in CRM • Leverage available data and insights to prioritize opportunities and focus efforts on high ROI activities • Understand and communicate competitive dynamics, customer needs, and market trends • Collaborate effectively with Field Service, Commercial Sales, Marketing, and internal partners to support account strategies and customer satisfaction • Support marketing and sales initiatives as assigned

🎯 Requirements

• Bachelor’s degree required • Prior sales experience required; preference for experience in service contract sales, account management, or aftermarket selling • Demonstrated ability to meet or exceed sales goals through proactive opportunity development and disciplined execution • Strong communication, negotiation, and relationship‑building skills, including comfort with phone‑based selling • Excellent organizational skills with a high level of personal accountability • Ability to work independently in a remote environment while maintaining strong team connectivity • Proficiency in standard business tools (CRM systems, Microsoft Office or similar) • Willingness to travel approximately 25% for customer meetings, sales events, and internal meetings • Experience selling service contracts, renewals, or recurring revenue solutions (preferred) • Familiarity with life sciences, diagnostics, biomedical instrumentation, or field service environments (preferred) • Strong competitive mindset with a demonstrated ability to win business from competitors (preferred)

🏖️ Benefits

• Medical coverage • Health Savings Accounts • Flexible Spending Accounts • Dental coverage • Vision coverage • Hospital Care Insurance • Critical Illness Insurance • Accidental Injury Insurance • Life and AD&D insurance • Short-term disability coverage • Long-term disability insurance • Long-term care with life insurance • Other Well-being Resources • Anxiety management program • Wellness incentives • Sleep improvement program • Diabetes management program • Virtual physical therapy • Emotional/mental health support programs • Weight management programs • Gastrointestinal health program • Substance use management program • Musculoskeletal surgery, cancer treatment, and bariatric surgery benefit • BD 401(k) Plan • BD Deferred Compensation and Restoration Plan • 529 College Savings Plan • Financial counseling • Baxter Credit Union (BCU) • Daily Pay • College financial aid and application guidance • Paid time off (PTO), including all required State leaves • Educational assistance/tuition reimbursement • MetLife Legal Plan • Group auto and home insurance • Pet insurance • Commuter benefits • Discounts on products and services • Academic Achievement Scholarship • Service Recognition Awards • Employer matching donation • Workplace accommodations • Other Life Balance Programs • Adoption assistance • Backup day care and eldercare • Support for neurodivergent adults, children, and caregivers • Caregiving assistance for elderly and special needs individuals • Employee Assistance Program (EAP) • Paid Parental Leave • Support for fertility, birthing, postpartum, and age-related hormonal changes • Bereavement leaves • Military leave • Personal leave • Family and Medical Leave (FML) • Jury and Witness Duty Leave