Sales Operations, GTM Systems Manager

🔥 0 minutes ago

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🎁 Product Marketing

👻 Ghost score 15%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Black Rainbow

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2017

💼 Consulting

⚖️ Legal

📦 Logistics

Consulting • Legal • Logistics

Black Rainbow is a software company that builds the NIMBUS ecosystem — a configurable digital forensics, investigation, case management and intelligence platform for law enforcement, government and corporate security teams. Its products (NIMBUS Intelligence, Investigator and Forensics) provide audit‑ready evidence tracking, workflow automation, quality management and reporting to streamline investigation lifecycles and ensure compliance. Black Rainbow delivers its solutions as enterprise-grade software to improve efficiency, oversight and defensibility of investigations.

📋 Description

• Serve as primary administrator for Salesforce • Manage user setup, permissions, security profiles, roles and access controls • Configure and maintain Salesforce objects, fields, page layouts, validation rules, flows and automations • Monitor user adoption and platform performance • Manage integrations with business-critical applications • Own the Salesforce and HubSpot ecosystem • Manage lead synchronisation, lifecycle stages, lead routing and attribution processes • Ensure seamless integration between Sales and Marketing workflows • Support campaign tracking, attribution reporting, lead scoring, segmentation, nurture programmes and marketing automation initiatives • Own sales forecasting processes and reporting cadence • Support weekly pipeline reviews and forecast calls • Support Account Executives with Territory, Account and Opportunity Plan Management • Monitor pipeline health, coverage, progression and conversion metrics • Identify pipeline risks, bottlenecks and performance trends • Deliver accurate and timely revenue reporting to leadership • Build and maintain dashboards for Sales, Marketing, Sales Engineering and Executive Leadership • Analyse pipeline performance, sales activity, conversion rates and win/loss trends • Create KPI reporting frameworks and executive scorecards • Maintain opportunity management standards, CRM best practices and operational documentation • Support territory management and account ownership structures • Establish and enforce CRM data quality standards • Lead data cleansing, enrichment and governance initiatives • Deliver Salesforce and process training to new and existing users • Provide day-to-day support for CRM-related questions and issues • Drive user adoption and system utilisation • Reduce administrative burden on customer-facing teams • Create a scalable operational framework supporting future business growth

🎯 Requirements

• 3-5+ years of experience in Sales Operations, Revenue Operations, Commercial Operations or Salesforce Administration • Strong hands-on Salesforce administration experience • Demonstrable experience managing Salesforce and HubSpot integrations, including data synchronisation, lifecycle stages, lead routing and attribution • Hands-on HubSpot administration and marketing operations experience • Experience supporting both Sales and Marketing teams • Strong reporting, dashboarding and analytics capabilities • Experience supporting forecasting and pipeline management processes • Advanced Microsoft Excel skills • Strong analytical and problem-solving abilities • Excellent stakeholder management and communication skills • Ability to operate effectively in a fast-paced, growth-oriented environment • Salesforce Administrator Certification (desirable) • HubSpot Certification (desirable) • SaaS or technology sector experience (desirable) • Power BI experience (desirable) • Marketing automation experience (desirable) • Revenue attribution and funnel analytics (desirable) • Experience with Salesforce (desirable) • MEDDPICC or enterprise sales methodology exposure (desirable) • Experience building scalable revenue operations processes (desirable)

🏖️ Benefits

• Competitive salary • Fully remote • Flexible working hours • Twenty-five days annual leave (in addition to public holidays) • Pension • Private health care which includes family members • Training support • Regular company meetups