Senior Project Manager

🔥 12 hours ago

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟠 Senior

👷‍♀️ Project Manager

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Blackbaud

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

☁️ SaaS

🤝 Non-profit

🤝 B2B

💰 $6.5M Series A on 2000-02

SaaS • Non-profit • B2B

Blackbaud is a cloud software company that builds intelligent solutions for social impact, focusing on nonprofit organizations. It provides products and services for fundraising, donor management, engagement, and sector-specific cloud solutions to help charities, educational institutions, and other mission-driven organizations move faster and work smarter. Blackbaud also offers training, support, developer resources, a partner marketplace, and industry research through the Blackbaud Institute. The company emphasizes privacy, security, and corporate social responsibility.

📋 Description

• Take overall responsibility for successful delivery of complex technology implementation projects • Manage multiple Blackbaud Professional Services engagements concurrently, from smaller prescriptive projects to enterprise implementations • Develop and maintain project plans covering outcomes, scope, responsibilities, resources, milestones, dependencies and governance • Monitor delivery against schedules, budgets and success measures, taking corrective action when projects move off track • Identify and manage project risks, issues, dependencies and escalations • Control project scope, budget, forecast and resource requirements • Manage out-of-scope work through change control • Prepare change requests and Statements of Work with subject-matter experts • Support Sales with project scoping, estimation and delivery planning • Lead project kick-offs and represent Blackbaud in project boards, steering committees and governance forums • Build relationships with customer sponsors, executives and project teams • Lead customers and project teams through complex decisions, change and competing priorities • Provide reporting to customers, internal stakeholders and senior management • Collaborate with Consulting, Sales, Customer Success, Product and Support • Provide guidance, coaching and support to the wider delivery team • Maintain accurate project documentation • Apply and improve Blackbaud delivery methodologies • Design and execute adoption programs from onboarding to sustained, outcome-based usage • Drive benefits realisation and customer value from Blackbaud solutions • Drive adoption across the Professional Services portfolio using tools, webinars and user groups with Customer Success Managers • Report on program outcomes

🎯 Requirements

• Demonstrable experience managing technology implementations or similarly complex Professional Services engagements • Strong understanding of project management methods, governance and the software implementation lifecycle • Experience managing project scope, schedules, budgets, forecasts, resources, risks and change control • Strong commercial awareness and experience working within contracted customer engagements • Ability to manage multiple projects and priorities while maintaining attention to detail • Excellent written and verbal communication skills, including the ability to influence senior and executive stakeholders • Strong customer focus and ability to establish credibility and trust • Sound judgement and confidence making decisions in complex or ambiguous situations • Experience using project management tools and Microsoft Office applications • Ability to use approved AI tools appropriately while maintaining human oversight, data protection, accuracy and adherence to Blackbaud’s responsible AI principles • Experience working with or for non-profit organisations is desirable • Experience of Blackbaud products is advantageous • Recognised project management qualification, such as PMP, PRINCE2 or an equivalent, is desirable

🏖️ Benefits

• Equal opportunity and inclusive work environment • Access to best practice tools, webinars and user groups through the adoption program • Use of approved AI tools to improve productivity, decision-making and project outcomes