Technical Solutions Engineer

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🔥 0 minutes ago

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💻 Solutions Engineer

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Bridge

WebsiteLinkedInAll Job Openings

11 - 50 employees

💳 Fintech

₿ Crypto

💸 Finance

Fintech • Crypto • Finance

Bridge is a cutting-edge payment platform designed to simplify global money movement using stablecoins. It offers innovative solutions such as orchestration APIs for seamless stablecoin integration and issuance APIs for creating custom stablecoins, allowing transactions in USD, EUR, USDC, USDT, and more. Bridge's infrastructure supports rapid cross-border transfers, real-time payouts, and financial operations enhancement, tailored for companies seeking to leverage digital dollars globally. By providing treasury optimization and enhanced savings and spending capabilities in US Dollars, Bridge is revolutionizing how businesses and customers engage with digital currencies, particularly in regions like LATAM.

📋 Description

• Partner with commercial teams during later sales-cycle stages to support prospect conversations, map technical requirements, and provide validation • Design, scope, and support implementation of technical solutions for payment gateway integrations, transaction processing, fraud prevention, and related payment services • Act as the primary technical contact for enterprise clients during onboarding and post-deployment • Support integration of payment solutions with e-commerce platforms, mobile applications, and operational or financial reporting systems • Provide rapid troubleshooting support and coordinate technical testing across environments to resolve integration and transaction issues • Create and maintain integration guides, troubleshooting manuals, client solution captures, client-specific configurations, test plans, and merchant training materials • Collaborate with software developers and the product team • Translate merchant feedback and project status reports into suggestions for platform improvements • Own the technical relationship lifecycle to improve onboarding speed, client retention, and product evolution

🎯 Requirements

• Exceptional communication skills, including explaining complex technical concepts to non-technical stakeholders and business needs to developers • Proven experience in client-facing technical support, solutions engineering, business analysis, or product-focused roles • Experience running client scoping workshops and capturing and translating requirements • Experience in a fast-paced, agile, or scaling environment • Ability to work autonomously, manage multiple tasks, and maintain sharp attention to detail • Hands-on experience with API integration, RESTful services, and troubleshooting web technologies including HTML, CSS, and JavaScript • Familiarity with payment processing systems such as credit cards, ACH, mobile payments, and digital wallets is nice to have • Experience in a SaaS environment alongside Agile development methodologies is nice to have • Knowledge of AWS, Azure, or Google Cloud is nice to have • Payment-system or compliance certifications, such as PCI-DSS, GDPR, or cloud architecture, are nice to have • Ability to work occasional late shifts, such as 11am–7pm, to support US merchant onboarding

🏖️ Benefits

• Competitive salary • Life insurance • 33 (25+8) days holiday, including floating public holidays • Extra day off for your birthday • Remote-first working culture • Flexible working that respects other priorities • Family private healthcare • Employee Assistance Programme • Internal progression opportunities • Regular team events and socials