
10,000+ employees
🏦 Banking
💳 Fintech
💸 Finance
💰 Post-IPO Equity on 2023-05
Banking • Fintech • Finance
Capital One is a leading financial services company that specializes in offering credit cards, auto loans, banking, and savings accounts. With a focus on innovation and technology, Capital One aims to change banking for good by providing customer-friendly solutions and fostering a diverse and inclusive workforce. The company is known for its commitment to creating a positive impact in the banking industry through advanced digital tools and customer service excellence.
🔥 3 minutes ago
🇬🇧 United Kingdom – Remote
⏰ Full Time
🟡 Mid-level
🟠 Senior
⚙️ Operations
🇬🇧 UK Skilled Worker Visa Sponsor
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10,000+ employees
🏦 Banking
💳 Fintech
💸 Finance
💰 Post-IPO Equity on 2023-05
Banking • Fintech • Finance
Capital One is a leading financial services company that specializes in offering credit cards, auto loans, banking, and savings accounts. With a focus on innovation and technology, Capital One aims to change banking for good by providing customer-friendly solutions and fostering a diverse and inclusive workforce. The company is known for its commitment to creating a positive impact in the banking industry through advanced digital tools and customer service excellence.
• Communicate with clients, restaurants, vendors, and team members to deliver great service across dining, experiences and retail • Liaise with every part of the business to ensure swift and effective resolution of member issues • Communicate with members, demonstrate the product interface, and provide an overview of the membership • Complete end-to-end member requests
• Proven experience in luxury concierge or hospitality • Adaptability and multitasking • ‘Yes first’ mentality • General knowledge of high end experiences, luxury goods, and restaurants • Experience working with high net worth individuals and clients • Entrepreneurial, problem-solving attitude • Excellent, clear and effective verbal and written communication skills • Experience in a collaborative and transparent environment • Ability to work in high-pressure environment with tight deadlines • Flexible working hours; available to work on evenings and weekends • Must reside in the UK
• Access to up to £5,000 in funding for external qualifications • Competitive pension • Performance-based bonus schemes • 25 days of annual leave, increasing with tenure • Option to buy 5 additional days of annual leave • Private medical insurance • Enhanced parental leave • Business Resource Groups with activities, networking opportunities, special events and learning programmes
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