Operations Support Manager

Job not on LinkedIn

🔥 2 minutes ago

🇬🇧 United Kingdom – Remote

💵 £40k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

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Logo of Westbury Street Holdings

Westbury Street Holdings

10,000+ employees

🍽️ Food & Beverage

🏨 Hospitality

🤝 B2B

Food & Beverage • Hospitality • B2B

Westbury Street Holdings is the parent company for leading brands operating in the food services and hospitality sectors. They aim to set incredibly high standards, demonstrating a strong passion for food, service, people, and clients.

📋 Description

• Ensure smooth and efficient operations for one of BaxterStorey’s areas • Oversee various operational functions • Manage a team of support staff • Implement strategies to improve operational effectiveness • Monitor managers, conduct appraisals, and develop plans • Conduct regular team meetings and communicate targets and information • Utilise restaurant development and marketing plans • Implement BaxterStorey standards effectively • Assist the sales team in exploring opportunities • Ensure customer focus and exceed expectations • Maintain strong client relationships and prompt service • Ensure compliance with regulations and procedures • Conduct risk assessments and maintain records • Maintain equipment and follow procedures • Attend relevant training and promote environmental initiatives • Adapt to changing needs and exceed expectations • Present food according to standards • Conduct client review meetings • Follow recruitment and training policies • Motivate and train staff, provide support and fair treatment • Carry out disciplinary procedures • Develop and assess teams and encourage creativity

🎯 Requirements

• Proficiency in using relevant software applications and tools • Ability to work under pressure and manage multiple priorities in a fast-paced environment • Strong leadership skills with the ability to inspire and motivate a team • Excellent organisational and problem solving skills, with a keen attention to detail • Superior interpersonal skills and confidence with others • Great administration skills • Proven experience in operations management, preferably in a support-oriented role

🏖️ Benefits

• Birthday additional holiday • 3 days volunteering days • 3 days grandparent leave • 24 weeks of enhanced maternity leave • Secondary career leave • Wedding/commitment day leave • Free meals on shift • Bespoke development training • Pension and life insurance • Discounts available from the Perkbox app, from high street shops to holidays & cinemas • Wellbeing hub • Access to employee assistance programme • Cycle to work scheme • Employees can work remotely

Apply Now

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