Technical Analyst

🕒 October 7

💵 $58.1k - $90k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

📞 Support Engineer

Where this job comes from

Posted on Highmark Health's careers page ↗Highmark Health's careers page, not through a job board

First seen by Remote Rocketship October 7

Still open on Highmark Health's site. Checked 6 hours ago.

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Logo of Highmark Health

Highmark Health

10,000+ employees

Founded 1852

🛡️ Insurance

💼 Consulting

📦 Logistics

💰 $5M Grant on 2021-05

Insurance • Consulting • Logistics

Highmark Health is a healthcare company committed to reinventing the healthcare system and improving its services for everyone. The organization offers a broad range of career opportunities across various fields such as clinical care, technology, finance, and marketing. Highmark Health emphasizes diversity, equity, and inclusion in its workforce, creating a supportive environment for employees from all backgrounds. The company has been recognized for its commitment to disability inclusion, diversity, and military-friendly employment. As an independent licensee of the Blue Cross Blue Shield Association, Highmark Health strives to create remarkable healthcare experiences for its customers and employees alike.

📋 Description

• Ensure optimal performance, integrity, and compliance of medical imaging systems and related interfaces • Manage interfaces connecting EMR, RIS, PACS, and voice recognition systems • Verify data integrity and optimize image and workflow processes • Recommend image-management policies and support compliance with federal regulations and imaging standards • Assess diagnostic imaging modality capabilities • Collaborate with customers, developers, architects, project managers, and team members to analyze requirements and design business solutions • Participate in the full system development lifecycle and maintain project documents and deliverables • Manage project requirements, schedules, budgets, resources, and defects • Communicate downtime, upgrades, workflow changes, and methods to stakeholders • Support vendor management and evaluate vendor solutions through cost-benefit analysis • Implement and maintain imaging hardware and software, including upgrades and updates • Retrieve data for performance indicators and audits • Provide business and technical support for project and production activities • Conduct testing, defect management, integration testing, UAT, implementation checkout, and post-implementation support • Maintain design documents, architecture documents, and flow diagrams • Participate in an on-call rotation and perform other assigned duties

🎯 Requirements

• Bachelor’s degree in Business Administration, Business Management, Information Systems or related field, or relevant experience and/or education in lieu of a bachelor’s degree • Experience in medical imaging systems administration, PACS administration, or a similar healthcare role preferred • Lean/Six Sigma preferred • Health Insurance or Healthcare Industry experience preferred • Proficiency with PACS, RIS, and EMR systems • Strong understanding of DICOM and HL7 standards • Familiarity with network configurations, transmission protocols, and server management • Experience with hardware and software implementation, upgrades, and maintenance • Ability to retrieve and analyze data for performance indicators • Excellent written and verbal communication and interpersonal skills • Strong analytical and problem-solving abilities • Ability to manage multiple projects and priorities effectively • Customer-focused commitment to service excellence • Ability to work independently and collaboratively in a team environment • Adaptable and eager to learn new technologies • Ability to sit or stand for extended periods, perform tasks requiring manual dexterity, and occasionally lift up to 25 pounds • Must comply with HIPAA, data security guidelines, company policies, and applicable laws • No required licenses or certifications • No additional language required

🏖️ Benefits

• Remote-based position • 25% - 50% travel requirement • On-call rotation schedule • Training others occasionally

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