Account Manager

🔥 0 minutes ago

🇬🇧 United Kingdom – Remote

💵 £50k - £55k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

💰 Account Manager

🚫👨‍🎓 No degree required

👻 Ghost score 0%

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Logo of IMP Software

IMP Software

51 - 200 employees

☁️ SaaS

🏢 Enterprise

SaaS • Enterprise

IMP Software is a company focused on providing software development services and solutions. The company operates remotely with a focus on consulting, software engineering, and development roles, mainly in the UK. It offers a platform for users to manage cookies and data privacy, indicating a commitment to compliance with privacy standards and ensuring a user-friendly online experience. IMP Software is involved in analytics to optimize their services and enhance customer experience.

📋 Description

• Provide best-in-class support to ensure customers’ needs and priorities are met • Introduce new products to customers to optimize and support their growth plans • Manage internal relationships and stay abreast of regular system changes • Build strong links with customers • Develop and maintain long-term customer relationships • Work closely with trusts to understand their needs and goals • Showcase solutions and win business • Manage the process when new schools join a trust • Serve as the primary point of contact for assigned clients • Develop and implement solutions to help clients achieve their goals • Identify and close upsell opportunities • Ensure client satisfaction with the company’s products and services • Forecast and track sales metrics • Collaborate with the customer success team • Provide feedback to sales and product development teams

🎯 Requirements

• Experience in the Education sector, ideally working with MATs • Excellent communication and interpersonal skills • Ability to build and maintain relationships with clients at all levels • Strong problem-solving and analytical skills • Ability to work independently and as part of a team • Experience with CRM systems and sales tools • 2-4 years BDM/Account management experience • Experience with the commercial side of account management • Experience working in a fast paced role and not phased by this

🏖️ Benefits

• 27 days of holiday per year plus bank holidays • Enhanced Maternity and Paternity Pay • AXA Health insurance including dental and mental health • Broadband allowance • Home office stipend • Life assurance (4 x basic salary) • Encouraged and funded CPD • Flexible working • Regular socials • Career progression opportunities • Respectful, fun, and supportive culture

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