Configuration Supervisor

🕒 September 16

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🇬🇧 UK Skilled Worker Visa Sponsor

This company has sponsored UK Skilled Worker visas in the past.

👻 Ghost score 23%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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CDW

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1984

💼 Consulting

🏥 Healthcare

📚 Education

💰 Post-IPO Equity on 2015-07

Consulting • Healthcare • Education

CDW is a leading provider of technology solutions, offering a comprehensive range of products and services to address the needs of enterprises, government, healthcare, and education sectors. They specialize in providing IT infrastructure services, managed services, and security solutions. CDW partners with top technology brands to deliver customized solutions that enhance business productivity and performance across various industries. With a strong focus on digital transformation, security, and cloud solutions, CDW supports businesses in navigating the complexities of modern IT environments. Their expertise spans several domains, including digital workspaces, cybersecurity, and enterprise solutions, making CDW a key partner in driving technological advancements.

📋 Description

• Lead day-to-day operations of a designated shift within the Configuration department • Organise and lead daily shift operations to achieve productivity, quality, and service targets safely • Set daily direction and priorities for the team • Maintain internal and external service levels • Collaborate with supervisors and departments to resolve issues and improve workflows • Lead, coach, and develop direct reports through feedback, mentoring, and performance management • Build bench strength through succession planning and talent development • Conduct appraisals, return-to-work meetings, and payroll-related activities • Support recruitment and onboarding of new team members • Manage conduct, capability, and absence investigations and disciplinary processes, excluding dismissal • Collect, analyse, and report operational data and KPIs • Identify trends, risks, and improvement opportunities • Champion continuous improvement and process review using root cause analysis • Drive accuracy, waste reduction, and efficiency improvements • Champion safe working practices and compliance with Health & Safety standards • Promote professional behaviours and company values • Create and sustain a positive culture focused on teamwork, quality, productivity, and accountability • Champion CDW’s vision of becoming an AI-fluent organization

🎯 Requirements

• 3 years’ leadership or management experience within supply chain, warehouse, or operational environments • Strong people management and leadership skills • Proven ability to organise, prioritise, and manage time effectively • Confident self-starter with a collaborative, team-focused mindset • Proficient in Microsoft O365 • Strong written and verbal communication skills • Experience using Warehouse Management Systems (WMS) • Technical or configuration background (desirable) • Experience applying Lean, Six Sigma, and continuous improvement methodologies (desirable) • University degree or A-Level / GCSE (or equivalent) • ITIL V4 (desirable) • Lean Six Sigma (desirable) • IOSH (desirable) • 5S Working Practices (desirable) • Comfortable exploring how AI can enhance strategy, decision-making, and team performance • Ability to guide others in building confidence and capability with AI tools and practices

🏖️ Benefits

• Remote work arrangement • Opportunities for growth and supported professional development • Collaborative work environment • Equal opportunity employment

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