EDI Technical Analyst

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CEF

WebsiteLinkedInAll Job Openings

1 - 10 employees

📚 Education

Education

CEF is a private higher education institution known as the Centre d'Enseignement et de Formation. It offers pedagogical programs focusing on economics and commerce, led by Eric Hamel, a seasoned instructor with a strong background in teaching at universities and being a regional specialist at the Conservatoire National des Arts et Métiers. CEF prides itself on a 100% success rate as of 2015, with testimonials praising the availability and dedication of its staff to student success both academically and professionally. The center is committed to providing comprehensive courses and supporting students closely to ensure their achievements in school and future careers.

📋 Description

• Understand the real needs of customers, suppliers and colleagues and collaborate with technical teams to turn them into achievable deliverables • Ensure delivery of quality and value • Contribute to the project standardising CEF business integrations through a third-party EDI managed service • Support the future procurement and implementation of an internal integrations platform • Manage the current EDI/integration landscape and contribute to the intended future state • Provide and administer customer catalogues, including simple, hosted and punchout catalogues • Onboard customers and configure parameters • Support a third-party Van Stock solution • Support customer reporting solutions • Standardise processes for the BI Team to generate reports • Provide 3rd-level support for Service Desk issues

🎯 Requirements

• Significant experience implementing and supporting standard EDI technologies, including Tradacoms, EDIFACT, X12, XML and SFTP • Working knowledge of APIs and bespoke integration solutions • Experience discovering and eliciting customer needs, breaking down complex information and turning it into meaningful deliverables • Experience working with customers and suppliers • Experience in an implementation or 3rd-level support role • Experience documenting technical processes