Solutions Architect

🕒 September 17

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💻 Solutions Engineer

👻 Ghost score 10%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Chainalysis Inc.

WebsiteLinkedInAll Job Openings

501 - 1000 employees

🔌 API

💳 Fintech

🔒 Cybersecurity

💰 $170M Series F on 2022-05

API • Fintech • Cybersecurity

Chainalysis is the leading blockchain data platform that provides blockchain intelligence solutions for various sectors, including law enforcement, regulators, financial institutions, and centralized exchanges. The company helps organizations tackle crypto challenges, ensure compliance with regulations, and mitigate risks associated with cryptocurrency transactions through its innovative solutions and insights. With an R&D hub known as Chainalysis Labs, the company is dedicated to advancing blockchain intelligence and supporting a safer digital economy.

📋 Description

• Partner with the Sales team as technical lead, running discovery, demonstrations, proofs of value, and solution-development discussions • Design customer-specific solutions for deployment and integration of Chainalysis products • Provide guidance on technical challenges from high-level architecture to code implementation • Own the post-sale customer experience end to end by configuring, deploying, and tuning products hands-on • Work alongside customer teams to help them become self-sufficient • Drive sustained adoption and measurable value through onboarding, usage monitoring, product-health reviews, rule and alert tuning, and intervention when adoption slips • Map customer workflows to capabilities across investigations, compliance, security, and data-analysis solutions • Investigate with Chainalysis tooling by tracing, attributing, and analysing on the platform • Surface actionable insights and integrate Chainalysis into customer compliance and risk workflows • Resolve technical, compliance, analytical, and operational customer questions directly • Own time-sensitive decisions by validating signals and using appropriate escalation paths • Communicate technical requirements and field-discovered data gaps to Product and Engineering • Serve as trusted technical advisor to internal and external customers • Identify business opportunities and increase Chainalysis' foothold with private-sector customers and prospects

🎯 Requirements

• Worked in or directly with private sector customer types: banks, cryptocurrency exchanges, payment processors, and blockchain developers • Practical understanding of compliance, investigative, and risk workflows, with practitioner experience in investigations, compliance, fraud, risk, or security • Technical generalist background • Comfortable with REST API integrations • Familiarity with SQL data structures • Experience with account or customer management for an enterprise SaaS business • Commercial awareness and experience partnering with sales counterparts on renewals and expansion • Ability to communicate clearly with technical and executive audiences • Curiosity, fast learning, and motivation to solve difficult customer problems • Collaborative approach and generosity with knowledge • Fluency in English • Nice to have: financial compliance and anti-money laundering experience • Nice to have: proficiency in Python, REST API integrations, and SQL databases • Nice to have: hands-on use of AI tooling • Nice to have: experience handling sensitive data and proprietary methods

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