Senior Deal Desk Manager

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Chainguard

51 - 200 employees

Founded 2021

🔐 Security

☁️ SaaS

🔒 Cybersecurity

Security • SaaS • Cybersecurity

Chainguard is a company that specializes in building secure container images to enhance software security and compliance. Their products include low-to-zero CVE container images, which are updated daily to maintain security and compliance standards such as FedRAMP, NIST 800-53, PCI-DSS, SOC2, and CIS benchmarks. Chainguard focuses on reducing vulnerabilities, automating compliance, and supporting development workflows without compromising on innovation and productivity. The company serves a wide range of industries, including highly regulated sectors, by providing hardened image solutions to mitigate software supply chain risks and enhance application security.

📋 Description

• Own the Deal Lifecycle • Serve as the primary business partner for EMEA and APAC Account Executives, supporting complex enterprise deal structuring, pricing strategy, policy compliance, and exception oversight on non-standard commercial terms • Manage the full quote-to-signature workflow: quote creation, pricing approvals, order form generation, and clean opportunity closure • Maintain deal velocity – especially at month- and quarter-end – by proactively identifying and resolving blockers before they become fires • Engage directly with sales leadership as a trusted commercial advisor, not just a support function • Shape How Deal Desk Operates Globally • Partner with Deal Desk leadership to define, document, and refine the frameworks, playbooks, and policies that govern how deals get done across the business • Bring a builder's mindset to process design – identify gaps, propose solutions, and drive consistency across regions and segments • Translate EMEA and APAC commercial nuance – procurement norms, contract expectations, multi-currency dynamics – into globally scalable practices • Act as a thought partner on how Deal Desk should evolve as the business scales, from tooling decisions to engagement models to self-serve design • Improve the Systems and Processes • Support the build-out and optimization of Deal Desk tooling, CPQ systems, and approval automation in partnership with the Business Systems team. • Maintain data integrity across Salesforce, IronClad, and related systems • Identify and drive automation opportunities to reduce manual work and improve deal quality • Design for self-serve where possible, and leverage AI to accelerate review, reduce errors, and scale impact • Drive Commercial Governance with Precision • Enforce pricing policies, approval matrices, and contract standards across the region – with the judgment to know when to hold the line and when to escalate • Serve as the first line of exception review for non-standard commercial terms, operating with the autonomy appropriate to a senior-level function

🎯 Requirements

• 7-10 years of Deal Desk experience, ideally at a high-growth B2B SaaS company • Proven ability to support complex enterprise deals end-to-end, including non-standard structures, multi-year terms, and partner/reseller involvement • Hands-on experience with CRM, CPQ and CLM systems • Deep experience operating in or supporting EMEA markets; familiarity with regional procurement norms, contract conventions, and buyer dynamics • Leadership potential: you're not just here to execute, you're building toward managing a team

🏖️ Benefits

• Flexible & Remote-First Culture: Work remotely with team meetup opportunities, bi-annual destination summits, and a monthly stipend for coworking spaces, phone and internet costs. • Our Approach to Equity: Receive stock options upon hire and promotion. Plus, you can participate in secondary offerings and have 10 years to exercise your options (yes, you read that correctly: 10 years!). • 100% Covered Health Insurance: We cover 100% of your health, vision and dental insurance premiums for you and your dependents. Nothing comes out of your paycheck. • ∞ Flexible Time Off: Take the time you need – to do our best work, we need to recharge and reset. • 18 Weeks Paid Parental Leave: We offer 18 weeks for birthing parents and 12 weeks for non-birthing parents, with the option to use it all at once or throughout your child's first year.

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