Revenue Operations Specialist

Job not on LinkedIn

November 11

☕ Washington – Remote

Although this job is listed in Washington, this company may be open to hiring remote in other states.

💵 $55k - $70k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💹 Revenue Operations

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CharacterStrong

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CharacterStrong is a fast-paced, tech education company that provides research-based Pre-K through 12th grade character development curricula and professional learning services that positively impact lives with opportunities to support schools with ongoing implementation (Professional Development, Customized Supports, Admin Masterminds, School Culture Trainings, etc.).

11 - 50 employees

📋 Description

• Maintain accuracy and alignment across CRM, accounting, and customer data systems (HubSpot, NetSuite, Notion, PowerBI and Excel). • Support CRM administration including pipeline setup, workflow automation, and data hygiene. • Build and maintain operational dashboards to track KPIs (pipeline health, conversion rates, retention metrics). • Support teams with active, contextual data requests. • Partner with Sales and Customer Success to document and streamline operational workflows. • Support revenue forecasting and goal tracking through accurate data collection and reporting. • Create visibility into funnel performance and customer lifecycle metrics to support strategic decision-making. • Identify process bottlenecks and recommend system or automation improvements to enhance productivity. • Drive more efficient and effective sales activities through better segmentation, prioritization, and calculation of opportunity. • Connect current state of data and activities to Sales playbooks for evaluation and improvement. • Work closely with Finance to reconcile invoices, renewals, and contracts. • Collaborate with Marketing to improve lead lifecycle management and campaign attribution. • Partner with Customer Success to ensure smooth transitions between acquisition, onboarding, and renewal. • Serve as a trusted operational liaison between internal teams, ensuring alignment on tools, data, and process outcomes. • Assist in the rollout of new revenue tools, integrations, or reporting systems. • Conduct analysis and generate insights for leadership to guide business strategy. • Support ad-hoc projects related to customer data, reporting, and performance improvement.

🎯 Requirements

• 3+ years of experience in Sales Operations, RevOps, or Business Operations, preferably in SaaS, EdTech, or a customer-centric organization. • Proficiency in CRM and business tools (HubSpot preferred; NetSuite, QuickBooks, PowerBI, Excel, and Notion a plus). • Strong analytical skills with the ability to manage large datasets and produce actionable insights. • High attention to detail and ability to ensure data integrity across multiple systems. • Effective written and verbal communication skills across both technical and non-technical audiences. • Highly organized, proactive, and comfortable working independently in a fast-paced environment. • Deep alignment with CharacterStrong’s mission and values.

🏖️ Benefits

• New laptop computer and other needed equipment • Annual Individual Budget for Professional Development of $1,000 • 401k Savings Plan with employer contribution • Medical, Dental, & Vision Insurance • Life, AD&D, and Disability Insurance • Employee Assistance Program, Mental Health Support, and Well-Being Programs • 3 weeks Company-Paid Parental Leave (after 6 months of active employment) • Flexible Time Off, 6 Paid Sick Days, 11 Paid Company Holidays