Strategic Account Manager – FMCG Supply Chain

🕒 May 30

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Circana

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

At Circana, we measure and accelerate demand. It’s that simple. We partner with brands to address their toughest business challenges through a combination of our big data, AI data-visualization platform, and deep expertise across more than 25 industries. Our clients count on us to guide them on their next steps, and the steps after that, so they can innovate, meet consumer demand, and grow.

📋 Description

• Consult with clients to understand their key objectives and challenges, to identify what is most important to them. • Work collaboratively with clients in translating data and analysis into insight and action, providing optimum value from Circana tools and solutions. • Drive usage and adoption of our products and services, through client onboarding, training and support. • Build high quality relationships and Joint Business Plans to drive value delivery. • Document value delivered through Scorecards and Success Stories. • Delivery of contract renewals (in partnership with Commercial Directors) and igniting growth through business consultancy and identifying opportunity for expansion. • Core KPIs – Client Health Scores, Contract Retention, Revenue & EBITDAC growth.

🎯 Requirements

• Excellent people skills and ability to build strong relationships with customers at all levels and across many functions. • Strong analytic and data analysis skills ideally gained though experience with EPOS or syndicated data (e.g. NIQ or Circana), with a focus on Supply Chain metrics. • Experience of working within a CPG or Retailer in a Commercial, Category or Supply Chain role is highly valued. • A solid understanding of Supply Chain forecasting and replenishment policies and practices. • Working knowledge of enterprise software applications (e.g. SAP, Retail data portals) would be advantageous. • Strong project and workload management skills, and proactive management of internal and external stakeholder expectations. • Demonstrates planning, leadership, communication, interpersonal and presentation skills. • Seeks out and engages in learning opportunities to continually develop skills. • Proficiency across MS tools; Excel, Word, PowerPoint, Teams is a must.

🏖️ Benefits

• Agile working – You are able to choose where you work on a given day to best deliver your outcomes, be that at home, in the office, at your client’s office, or in the local coffee shop! • Flexibility – Agile working facilitates you managing your work around your life, when necessary, should you need to get away early for that weekend away, or start a little early to miss the traffic. • State of the art office – We opened our new office in January 2022, with amazing spaces to do dedicated work with peace and quiet, collaborate with your colleagues in open or closed areas, and beautiful meeting rooms you will be proud to host clients in. • Me Days – We currently have four days over and above our 25 contracted annual leave days to take time for ourselves, taking our total annual leave to 29 days + Bank Holidays! • Growth – You got where you are today by education, determination and plain hard work. Here at Circana, we aim to help you build your skills, explore new interests, and work across different functions, clients and teams. We believe that every career is a work in progress, and we foster each employee’s journey, through a diverse set of experiential, skill-building and mentorship opportunities to learn from the best and brightest in our business. • Feedback – To do a great job, you need to know what is expected of you. We pledge to do just that through consistent, timely feedback and coaching to ensure continued growth. • Recognition – In addition to cheering on outstanding work on a project, exceptional client service, or performance over and above what is expected, we also applaud consistently great performance and initiative in solving problems, as well as innovation and new ideas. We’re also not afraid of PDAs—public displays of appreciation—as we all celebrate individual victories as part of our shared success. • Challenge – Challenge and support are of equal importance, and we strive to deliver the right mix of both through line management, peer to peer relationships and an open-door policy to the leadership team. • Fun – We can promise it will be challenging, rewarding – and fun! We aim to work hard and recognise that’s only achievable with some play as well, with all ideas welcome.