Consulting Operations Analyst

🕒 September 25

🌾 Iowa – Remote

🌾 Iowa – Remote

💵 $84.9k - $108.2k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

👻 Ghost score 6%

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Velera

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

💼 Consulting

📣 Marketing

💳 Fintech

Consulting • Marketing • Fintech

Velera is a company that provides a wide range of solutions for financial institutions, focusing on payment and banking technology. The company offers services in digital card issuance, digital wallets, and provides a co-op pay network and ATM terminal driving. Velera integrates sophisticated scoring and decision-making tools for fraud prevention and identity authentication. It also offers strategic consulting services for growth and marketing. Velera positions itself as a partner in digital banking and financial technology innovation.

📋 Description

• Administer and optimize Adobe Workfront and other key business platforms. • Configure, maintain, govern, and optimize Workfront, including user administration. • Build and maintain integrations between Adobe Workfront, Salesforce, and other systems using Adobe Workfront Fusion. • Design, implement, and maintain workflow automation solutions. • Document business rules, operating procedures, process handoffs, and operational processes. • Evaluate operational metrics and identify efficiency, automation, capacity, scalability, and process improvement opportunities. • Gather requirements with business leaders and stakeholders and develop technology-enabled solutions. • Configure and maintain Workfront objects, templates, forms, queues, reports, dashboards, resource management tools, and workflows. • Develop and maintain operational dashboards, reports, and metrics for project delivery, resource utilization, performance, and business outcomes. • Monitor system performance, data quality, and process compliance. • Lead change management for process improvements, system enhancements, and technology implementations. • Develop documentation, standard operating procedures, training materials, and user guides. • Provide end-user support, troubleshooting, and training. • Collaborate with technology teams, vendors, and business stakeholders on integrations, enhancements, and future capabilities. • Support testing, implementation, and deployment of system enhancements and process improvements. • Research platform capabilities, industry best practices, and emerging technologies. • Maintain system controls, governance standards, and operational documentation. • Perform other duties as assigned.

🎯 Requirements

• Bachelor's degree in Business, Engineering, Information Systems, Technology, or related field, or equivalent combination of education and experience required. • Three (3) to five (5) years of experience administering and supporting business systems, workflow platforms, project management systems, or related technologies. • Demonstrated experience administering Adobe Workfront in a business environment required. • Experience with business process analysis, workflow design, process improvement, or operational excellence initiatives required. • Experience developing reports, dashboards, and business performance metrics required. • Experience supporting business users through training, troubleshooting, and change management activities required. • Experience with Adobe Workfront Fusion preferred. • Experience with Salesforce preferred. • Position may require less than 25% travel per year. • This role is currently not eligible for sponsorship.

🏖️ Benefits

• Competitive wages • Medical with telemedicine • Dental and Vision • Basic and Optional Life Insurance • Paid Time Off (PTO) • Maternity, Parental, Family Care • Community Volunteer Time Off • 12 Paid Holidays • Company Paid Disability Insurance • 401k (with employer match) • Health Savings Accounts (HSA) with company provided contributions • Flexible Spending Accounts (FSA) • Supplemental Insurance • Mental Health and Well-being: Employee Assistance Program (EAP) • Tuition Reimbursement • Wellness program • Remote-first, flexible environment

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