Operations Manager – Digital Services

🕒 September 24

🏰 Missouri, Pennsylvania, +2 more states – Remote

🏰 Missouri – Remote 🔔 Pennsylvania – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 11%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Hitachi

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1910

🚘 Automotive

🏗️ Construction

💼 Consulting

Automotive • Construction • Consulting

Hitachi, Ltd. is a global company that operates in various sectors with a focus on social innovation. Hitachi provides advanced digital solutions, services, and technologies under its brand 'Lumada' to solve customers’ challenges and enhance societal value. The company is committed to sustainability and environmental, social, and governance (ESG) initiatives, aiming to improve quality of life through technologies that foster a sustainable society. Hitachi's products and solutions span digital systems, green energy, mobility, and connective industries, promoting digital transformation of business systems and social infrastructure. Founded in 1910, Hitachi's long-standing dedication to innovation and societal development makes it a leader in driving positive change worldwide.

📋 Description

• Manage front-end technical sales support, order acceptance, and project execution for digital projects and services across the United States. • Oversee digital field substation equipment monitoring projects, including project tracking, inventory control, lead-time management, field service scheduling, budgeting, cost forecasting, and direct management of service technicians. • Process and acknowledge orders using Salesforce and SAP, ensuring data accuracy and alignment with customer proposals. • Manage project schedules, inventory, lead times, and field service activities. • Directly manage service technicians and support personnel development. • Prepare operations budgets and review and forecast direct and indirect project costs. • Coordinate warranty and support activities with the Global Call Center to resolve customer issues. • Serve as the subject matter resource for substation equipment monitoring projects and devices. • Coordinate Sales, Engineering, Quality, Purchasing, and production teams to deliver orders on time, within cost expectations, and to quality standards. • Prepare technical specifications and documentation, investigate technical problems, and provide recommendations for reports and root cause investigations. • Ensure compliance with applicable external and internal regulations, procedures, and guidelines.

🎯 Requirements

• Candidate must already have work authorization that would permit them to work for Hitachi Energy in the United States. • Bachelor’s degree in a technical or business-related field. • 5-10 years of overall professional experience in operations, project management, digital services, field service, or related technical environments. • Able to organize work, manage multiple deadlines simultaneously, and maintain excellent attention to detail. • Able to communicate effectively and collaborate across technical, operational, and customer-facing teams. • Programming experience connecting IIoT devices; SAP experience is preferred. • Ability to travel domestically up to 30% as business needs require. • Commitment to Hitachi Energy’s values of safety and integrity, including taking responsibility for your actions while caring for colleagues and the business.

🏖️ Benefits

• Opportunities to work on innovative technologies shaping the future of energy • A collaborative environment with experienced professionals • Access to learning platforms and career development programs • Attractive health and retirement benefits • Paid leave and flexible work arrangements • Ability to travel domestically up to 30% as business needs require

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