Sales Operations Manager

October 23

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Color

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Color Health provides the infrastructure to support durable and equitable public health across entire populations. Color’s technology and clinical services are the backbone of large-scale population health programs for over 200 institutions worldwide, with data and services spanning hereditary cancers, heart disease, infectious disease testing (including COVID-19), and community-based vaccination programs. Using a data driven approach, we’re democratizing access to health care insights.

501 - 1000 employees

📋 Description

• Establish and maintain a comprehensive data management strategy to capture, organize, and ensure high-quality data ensuring the sales pipeline reflects a realistic view of the business (sales pipeline velocity, win rate, average deal size, forecast accuracy, sales cycle length, etc.) and communicate complex findings and data-driven insights to leadership, influencing decision-making. • Help implement a "single source of truth" by ensuring marketing data from Marketo and sales activity data from SalesLoft and other platforms integrate and aggregate correctly into Salesforce (SFDC). • Support the development and refinement of dashboards and reports to accurately track GTM performance, including enrollment trends, Customer Acquisition Cost (CAC), sales performance, and cohort conversion. • Create and nurture feedback loops from cross-functional partners (Marketing, Product) to allow for timely feedback on marketing and other efforts. • Responsible for GTM tooling (e.g., CRMs, AI tooling, knowledge bases, custom LLMs, etc.) and manage vendor relationships to ensure adoption. • Build, document, and implement effective practices for the management and measurement of MQLs (Marketing Qualified Leads), including efficient handoffs to Sales, ensuring relevant data is available for timely reporting, and follow-up approaches are strategically aligned to the MQL type.

🎯 Requirements

• 5+ years of experience in Sales Operations or Business Operations ideally in a healthcare, digital health, or tech-enabled services business. • Must be able to showcase career planning examples of how you built or optimized a Sales Ops methodology and implemented it for your company. • Expert knowledge of: SFDC, Marketo, Salesloft, NotebookLM and experience leveraging them for reporting and process improvement. • Experience with: Salesforce, Salesloft, Scratchpad, Chorus, and Slack-integrated systems. • Expertise in Excel and Google Sheets, including the ability to create insightful reporting dashboards and process flows for sales optimization. • Strong analytical skills with a natural intuition for numbers and data. • Comfortable analyzing data using Metabase or other Business Intelligence (BI) tools. • Effectively builds strong cross-functional relationships with multiple stakeholders across GTM, Product, Finance, and Clinical teams. • Strong critical thinking and business judgment skills. • High degree of accuracy and excellent time management skills—ability to manage multiple projects and stakeholders while meeting deadlines.

🏖️ Benefits

• 💰 Competitive salary • ✨ Comprehensive medical, dental, vision, life, and disability benefits • 📈 401k match • 📝 Monthly phone and wifi stipend for employees, annual ergonomic stipend • 🏝 Generous vacation policy, paid holidays and company-wide recharge days • 🍼 Equal paid parental leave for birthing and non-birthing parents • Free cancer screening and prevention resources for employees and their adult dependents