Inside Sales Representative – Bilingual (English/French)

2 days ago

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Concentrix

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Enterprise • Artificial Intelligence • B2B

Concentrix is a global provider of fully integrated technology and business transformation services. The company specializes in creating innovative solutions through strategy and design, data and analytics, enterprise technology, digital operations, and more. It focuses on delivering operational excellence and advanced automation, acting as a seamless extension of its clients' businesses. Concentrix equips enterprises with capabilities in AI, APIs, advanced analytics, and offers services across various industries like automotive, banking, healthcare, and retail. With a commitment to sustainability, Concentrix aims to be a force for good while enhancing its clients' customer experiences and operational efficiencies.

10,000+ employees

Founded 1983

🏢 Enterprise

🤖 Artificial Intelligence

🤝 B2B

💰 Venture Round on 1995-01

📋 Description

• Provide customer support (incoming and outgoing calls) • Use a call flow guide in the customer’s preferred language • Close sales, prospect, negotiate, and present offers • Apply product knowledge and develop customer relationships • Track, document, and extract information in databases • Offer complementary products and/or services with each sale • Deliver an exceptional customer experience

🎯 Requirements

• Fluency in French and English • At least one year of proven sales experience • Strong understanding of the sales process, customer relationship development, communication, negotiation techniques, and deal closing • Flexible availability • High school diploma or equivalent • Quiet, distraction-free home workspace • Ability to manage multiple tasks simultaneously • Interest in learning new technologies • Excellent computer navigation skills • High-speed internet connection and a smartphone

🏖️ Benefits

• Health, dental, and vision insurance • Comprehensive Employee Assistance Program (EAP) • Registered retirement savings plan • Paid time off • Paid training days • Option to enroll in DailyPay for early access to wages • Paid training and performance bonuses • Attractive signing bonuses • Health and wellness programs with qualified partners • Mentorship programs to support your career development • Programs and events promoting diversity, equity, and inclusion