
201 - 500 employees
Founded 2015
âïž SaaS
đ€ Artificial Intelligence
đïž eCommerce
đ° $25M Series B - Constructor on 2024-06
SaaS âą Artificial Intelligence âą eCommerce
Constructor is an AI-native, API-first platform that provides product search and discovery solutions optimized for e-commerce. The company offers a commerce reasoning engine and a suite of features â search, autosuggest, personalized recommendations, AI shopping agents, attribute enrichment, retail media, and cross-channel discovery â to help retailers and enterprises deliver personalized discovery experiences across onsite and offsite touchpoints. Constructor positions itself as a specialist in product discovery for both B2C and B2B retail, integrating with existing tech stacks and emphasizing transparent, explainable AI for merchandising and conversion optimization.
đ„ 2 minutes ago
đȘđș Europe â Remote
đ” $70k - $90k / year
â° Full Time
đĄ Mid-level
đ Senior
đ» Solutions Engineer
đ» Ghost score 0%
đŁïžđ«đ· French Required
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201 - 500 employees
Founded 2015
âïž SaaS
đ€ Artificial Intelligence
đïž eCommerce
đ° $25M Series B - Constructor on 2024-06
SaaS âą Artificial Intelligence âą eCommerce
Constructor is an AI-native, API-first platform that provides product search and discovery solutions optimized for e-commerce. The company offers a commerce reasoning engine and a suite of features â search, autosuggest, personalized recommendations, AI shopping agents, attribute enrichment, retail media, and cross-channel discovery â to help retailers and enterprises deliver personalized discovery experiences across onsite and offsite touchpoints. Constructor positions itself as a specialist in product discovery for both B2C and B2B retail, integrating with existing tech stacks and emphasizing transparent, explainable AI for merchandising and conversion optimization.
âą Collaborate with customers to understand their technical integration needs and assist them through the integration process âą Provide expert guidance on integrating with Constructor's APIs and utilizing open source libraries âą Help resolve technical challenges and integration issues alongside Customer Success teams âą Ensure product catalogs are properly configured, including uploading catalog data, configuring facets, searchabilities, sort orders, and retrieving results âą Act as a liaison between customers and other technical resources, responding promptly to inquiries with clear explanations âą Document customer interactions, common issues, and solutions âą Improve integration documentation and customer onboarding
âą Proven experience in customer support or technical support roles âą Knowledge of REST-based web services, APIs, and integration best practices âą Excellent communication and interpersonal skills, with the ability to explain technical concepts to non-technical audiences âą Detail-oriented with a commitment to delivering exceptional customer support âą Strong problem-solving skills and a proactive approach to issue resolution âą French speaker âą Familiarity with structured data formats (JSON, CSV) and basic search/index concepts âą Familiarity with debugging tools such as browser dev tools, API clients (e.g., Postman), or logs âą Familiarity with A/B testing, server-side and client-side contexts, network request routing / HTTP âą Familiarity working with open source libraries, JavaScript web application development and integration patterns
âą Fully remote team - choose where you live âą Regular team offsites to connect and collaborate âą Unlimited vacation time - strongly encouraged to take at least 3 weeks per year âą Work from home stipend âą Apple laptops provided for new employees âą Training and development budget for every employee, refreshed each year âą Maternity & Paternity leave for qualified employees
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