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Integration Engineer, French Speaker

đŸ”„ 2 minutes ago

đŸ‡ȘđŸ‡ș Europe – Remote

đŸ’” $70k - $90k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

đŸ’» Solutions Engineer

đŸ—ŁïžđŸ‡«đŸ‡· French Required

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Logo of Constructor

Constructor

201 - 500 employees

Founded 2015

☁ SaaS

đŸ€– Artificial Intelligence

đŸ›ïž eCommerce

💰 $25M Series B - Constructor on 2024-06

SaaS ‱ Artificial Intelligence ‱ eCommerce

Constructor is an AI-native, API-first platform that provides product search and discovery solutions optimized for e-commerce. The company offers a commerce reasoning engine and a suite of features — search, autosuggest, personalized recommendations, AI shopping agents, attribute enrichment, retail media, and cross-channel discovery — to help retailers and enterprises deliver personalized discovery experiences across onsite and offsite touchpoints. Constructor positions itself as a specialist in product discovery for both B2C and B2B retail, integrating with existing tech stacks and emphasizing transparent, explainable AI for merchandising and conversion optimization.

📋 Description

‱ Collaborate with customers to understand their technical integration needs and assist them through the integration process ‱ Provide expert guidance on integrating with Constructor's APIs and utilizing open source libraries ‱ Help resolve technical challenges and integration issues alongside Customer Success teams ‱ Ensure product catalogs are properly configured, including uploading catalog data, configuring facets, searchabilities, sort orders, and retrieving results ‱ Act as a liaison between customers and other technical resources, responding promptly to inquiries with clear explanations ‱ Document customer interactions, common issues, and solutions ‱ Improve integration documentation and customer onboarding

🎯 Requirements

‱ Proven experience in customer support or technical support roles ‱ Knowledge of REST-based web services, APIs, and integration best practices ‱ Excellent communication and interpersonal skills, with the ability to explain technical concepts to non-technical audiences ‱ Detail-oriented with a commitment to delivering exceptional customer support ‱ Strong problem-solving skills and a proactive approach to issue resolution ‱ French speaker ‱ Familiarity with structured data formats (JSON, CSV) and basic search/index concepts ‱ Familiarity with debugging tools such as browser dev tools, API clients (e.g., Postman), or logs ‱ Familiarity with A/B testing, server-side and client-side contexts, network request routing / HTTP ‱ Familiarity working with open source libraries, JavaScript web application development and integration patterns

đŸ–ïž Benefits

‱ Fully remote team - choose where you live ‱ Regular team offsites to connect and collaborate ‱ Unlimited vacation time - strongly encouraged to take at least 3 weeks per year ‱ Work from home stipend ‱ Apple laptops provided for new employees ‱ Training and development budget for every employee, refreshed each year ‱ Maternity & Paternity leave for qualified employees

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