Senior Backend Engineer – Python

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November 5

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Contentsquare

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Artificial Intelligence • SaaS • eCommerce

Contentsquare is a digital experience analytics platform that utilizes AI technology to provide actionable insights for improving online engagement and conversion rates. The platform offers a comprehensive suite of features including experience analytics, product analytics, voice of customer insights, and experience monitoring, aimed at enhancing user journeys across digital interfaces. Trusted by over 3,700 enterprise brands, Contentsquare helps clients understand customer behavior and optimize digital experiences to boost business impact. It integrates with various systems to provide seamless analytics across websites and mobile apps, leveraging data to maximize customer engagement.

1001 - 5000 employees

Founded 2012

🤖 Artificial Intelligence

☁️ SaaS

🛍️ eCommerce

📋 Description

• Design, build, and maintain backend services and APIs that power Loris’s conversation intelligence platform. • Integrate machine learning models into production, ensuring they are reliable, performant, and easy to update. • Collaborate closely with product managers, designers, and data scientists to ship impactful, user-facing features. • Own the architecture, development, and maintenance of backend services that ingest and normalize data from external systems (e.g., Salesforce, Zendesk, Intercom, Five9). • Build resilient and scalable ETL/ELT pipelines for data ingestion and enrichment. • Stay current with API changes, rate limits, and other nuances of third-party platforms. • Collaborate with cross-functional teams to define requirements and deliver high-quality, scalable systems. • Write clean, maintainable code and participate in design reviews and architecture discussions. • Monitor production environments, debug complex issues, and drive performance improvements.

🎯 Requirements

• 4+ years of backend development experience in production systems. • Strong proficiency in Python (FastAPI, Flask, or Django preferred). • Experience working on SaaS products at scale, including reliability, monitoring, and deployment best practices. • Solid understanding of cloud infrastructure (preferably AWS) and containerization (Docker, Kubernetes). • Experience with APIs, third-party integrations, and/or ETL/ELT pipelines. • Strong troubleshooting skills and familiarity with observability practices (logging, monitoring, debugging in cloud-native environments). • A product mindset: you care about the “why,” not just the “how.” • Demonstrated ownership: you follow through, debug in production, and care about outcomes.

🏖️ Benefits

• Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year • Work flexibility: hybrid and remote work policies • Generous paid time-off policy (every location is different) • Immediate eligibility for birthing and non-birthing parental leave • Wellbeing and Home Office allowances • A Culture Crew in every country we’re based in to coordinate regular activities for employees to get to know each other and bond outside of work • Every full-time employee receives stock options, allowing them to share in the company’s success • We have multiple Employee Resource Groups, that offer a safe space for individuals who share common identities, life experiences, or allyship to connect, support one another, and passionately advocate for the issues close to their hearts • And more benefits tailored to each country