Staff Product Designer, AI

🕒 October 22

🔔 Pennsylvania – Remote

🔔 Pennsylvania – Remote

⏰ Full Time

🔴 Lead

🎨 Product Designer (UI/UX)

👻 Ghost score 10%

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Contentsquare

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2012

🤖 Artificial Intelligence

☁️ SaaS

🛍️ eCommerce

Artificial Intelligence • SaaS • eCommerce

Contentsquare is a digital experience analytics platform that utilizes AI technology to provide actionable insights for improving online engagement and conversion rates. The platform offers a comprehensive suite of features including experience analytics, product analytics, voice of customer insights, and experience monitoring, aimed at enhancing user journeys across digital interfaces. Trusted by over 3,700 enterprise brands, Contentsquare helps clients understand customer behavior and optimize digital experiences to boost business impact. It integrates with various systems to provide seamless analytics across websites and mobile apps, leveraging data to maximize customer engagement.

📋 Description

• Own design for Sense Analyst, the object model, and inline visualisations from problem framing through shipped detail • Lead experience strategy and vision for the product surface and shape its roadmap with Product Management • Define persistent objects, memory, context across sessions, and how these surface to users • Set quality standards for trustworthy AI-generated output and collaborate with engineering on versioning and evaluation • Partner with engineering on customer-facing agentic workflows and trusted AI-generated output • Collaborate with designers building AI-native product areas through reviews, critique, and mentoring less-senior designers

🎯 Requirements

• Staff-level product design experience, most of it in B2B SaaS, ideally analytics or workflow tools • Hands-on experience shipping AI or agentic features, including chat interfaces, generative output, memory or personalization, and human-AI trust patterns • Ability to reason about the data model underlying an interface • Extensive track record of shipping zero-to-one work in ambiguous problem spaces • Demonstrated connection between design work and business outcomes • Strong collaboration and facilitation skills • Leadership and influence • Experience designing LLM and AI experiences, including prompt engineering • Nice to have: experience designing for enterprise or executive personas • Nice to have: prototyping in code to test interaction models • Nice to have: background in analytics, attribution, or behavioural data products

🏖️ Benefits

• Career development and mentorship • Social events and philanthropic activities • Competitive benefits • Virtual onboarding • Hackathon and opportunities to interact with team and global colleagues on and offsite • Hybrid and remote work policies • Generous paid time-off policy • Lifestyle allowance • Culture Crew activities in every country • Stock options for every full-time employee • Employee Resource Groups • Country-tailored benefits

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