Sales Representative, Email & Text Based

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October 30

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Contour Education

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Education • B2C

Contour Education is a prominent tutoring center in Victoria, specializing in VCE tutoring for high school students. The company offers a comprehensive ecosystem of tutoring, resources, and support that includes small-group classes, practice workshops, and 24/7 individual support, aimed at helping students excel in their exams and assessments. With campuses in Victorian locations such as Glen Waverley, Melbourne City, and Box Hill, as well as online options, Contour Education provides personalized attention, engaging teaching methods, and extensive resources to empower students in their academic journey. The company places a strong emphasis on developing students' understanding and practice skills, offering a holistic education experience.

11 - 50 employees

Founded 2020

📚 Education

👥 B2C

📋 Description

• Act as the first point of contact for prospective students, responding promptly and professionally through written communication channels such as email, text, and CRM. • Build trust and relationships with students and parents through thoughtful, empathetic, and informative interactions. • Follow up with students or parents who have shown interest in trial lessons to help them complete their enrolment. • Conduct basic needs analysis to understand each student’s goals and recommend suitable programs. • Apply consultative communication and objection-handling techniques to drive enrolments. • Communicate the benefits of Contour’s programs clearly and persuasively. • Coordinate with internal teams to ensure smooth student handoffs and a seamless onboarding experience. • Maintain accurate lead tracking in Missive, Podium, or CRM systems. • Meet or exceed monthly enrolment and conversion targets. • Suggest improvements in communication and follow-up processes to strengthen conversion and engagement.

🎯 Requirements

• 2–4 years of experience in B2C or high-volume premium B2B sales roles. • Experience with email and text-based sales communication. • Familiarity with short sales cycles and high daily lead volumes. • Strong written English, grammar, and comprehension skills. • Awareness of differences between American and Australian spelling and tone. • Experience communicating with Asian markets. • Proven ability to conduct consultative sales conversations, including needs analysis and objection handling.

🏖️ Benefits

• Remote-first: Work from anywhere in India. • Competitive salary: ₹4.5 – 6.5 LPA based on experience. • Structured workweek: 8 hours per day, 6 days a week, with one fixed weekday off. • Learning opportunities: Work with an international sales team and gain exposure to global best practices. • Growth potential: High performers can progress into Senior Sales or Team Lead roles. • High-impact role: Help thousands of students and families begin their learning journey with Contour. • Please Note: Employees are required to use their own laptop and internet connection.