Copeland
10,000+ employees
Founded 1921
Copeland is a global company with a presence in multiple regions including North America, Europe, Asia Pacific, Latin America, and the Middle East & Africa. The company provides its services in a variety of languages to cater to different markets. Copeland is engineered for sustainability, indicating a commitment to eco-friendly practices. They offer resources for investors, news updates, career opportunities, patent information, and are focused on accessibility and privacy. This suggests a company that operates in a multinational and possibly diverse set of industries, with a strong emphasis on sustainability and inclusivity.
Manager, Controls Services – Support
🕒 May 30
🇺🇸 United States – Remote
💵 $105k - $130k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
👔 Manager
🦅 H1B Visa Sponsor
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Copeland
10,000+ employees
Founded 1921
Copeland is a global company with a presence in multiple regions including North America, Europe, Asia Pacific, Latin America, and the Middle East & Africa. The company provides its services in a variety of languages to cater to different markets. Copeland is engineered for sustainability, indicating a commitment to eco-friendly practices. They offer resources for investors, news updates, career opportunities, patent information, and are focused on accessibility and privacy. This suggests a company that operates in a multinational and possibly diverse set of industries, with a strong emphasis on sustainability and inclusivity.
📋 Description
• Lead global technical support and controls-related technical services across refrigeration and cold chain customer environments • Provide leadership for 5 direct reports and a total team of approximately 14 technical professionals • Partner closely with OEM stakeholders, Engineering, Product Management, Project Services, and Field Services teams • Align technical support performance with controls services delivery to ensure consistent execution
🎯 Requirements
• Bachelor’s degree in Engineering, Computer Science, or related technical field • Strong background in HVACR controls systems, programming, integrations, and system architecture • 5+ years of leadership experience within professional services, technical delivery, or engineering organizations • Experience supporting complex customer deployments involving controls programming, integrations, or commissioning • Familiarity with service delivery metrics including SLA performance, technical KPIs, and customer outcomes
🏖️ Benefits
• medical insurance plans • dental and vision coverage • 401(k) • flexible time off plans • paid parental leave • vacation and holiday leave
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