People Operations Generalist

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4 days ago

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CRAFTSMAN+

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SaaS • B2B • Gaming

CRAFTSMAN+ is a creative technology company and creative studio that provides Craftsman Studio — a SaaS platform and creative services for producing high-quality mobile and playable ads at scale. It offers code-free playable ad creation, automated cross-channel production, and creative strategy/production services to game developers, app advertisers, agencies and DSPs to accelerate user acquisition and improve campaign performance.

11 - 50 employees

Founded 2018

☁️ SaaS

🤝 B2B

🎮 Gaming

📋 Description

• Conduct regular stay interviews and pulse check-ins to help strengthen engagement and retention. • Support ongoing culture initiatives and company-wide events that bring our values to life. • Serve as the first point of contact for employee questions and issue escalation. • Own new hire onboarding and offboarding, ensuring smooth transitions and consistent success • Assist in compensation benchmarking, performance review calibration, and total rewards planning in partnership with Finance. • Own semi-annual performance review process and rollout. • Support compensation review cycle management and collaborate with Finance on bonus and variable pay modeling to ensure alignment between performance and business results. • Coordinate benefits administration, visa renewals, and compliance documentation. • Own PEO relationship. • Partner on investigations, complaints, and employee relations matters. • Manage HRIS data integrity (HiBob champion) and own core people systems (Greenhouse, Slack, Google Workspace, Monday.com, Jira, etc.). • Track metrics around headcount, retention, engagement, and performance trends. • Supports inclusive practices across hiring, reviews, engagement programs to ensure equity and belonging at every stage of the employee journey. • Support HR compliance across US and international teams, coordinating with external partners on region-specific requirements and best practices. • Build dashboards and insights to support leadership in data-driven decisions around retention, engagement, and hiring. • Partner with the VP of Operations and hiring managers to post roles, manage candidates, and coordinate interviews. • Oversee end-to-end requisition management — from job description creation to offer preparation. • Support planning and execution of company-wide events, off-sites, and celebrations. • Coordinate event budgets and expenses in partnership with Finance to ensure accurate forecasting and cost tracking. • Help bring creative ideas to strengthen connections across remote teams. • Manage user accounts, access permissions, and integrations across key tools. • Manage contracts and onboarding/offboarding for internal contractors, including equipment handover and returns. • Troubleshoot or coordinate with vendors to ensure smooth system performance. • Assist in system cost-benefit analysis and business cases

🎯 Requirements

• 3–5 years of experience in People Operations, HR Generalist, or similar hybrid HR/office manager/systems roles. • Empathy + the ability to connect with individuals in a remote environment • Strong understanding of HR processes, compliance, and best practices. • Experience managing HRIS (HiBob preferred) and applicant tracking systems (Greenhouse). • Tech-savvy with strong Google Workspace, Slack, and project management tool experience. • Comfortable handling sensitive information with discretion. • Organized, reliable, and eager to execute with excellence. • A “no task too small” attitude! Willing to roll up your sleeves and help where needed.

🏖️ Benefits

• Remote working + flexible schedules • Flexible paid time off • 401k plan with employer match • Competitive benefits, and more!