Lead Software Engineer, Digital Workplace

🕒 August 7

🌽 Illinois – Remote

🌽 Illinois – Remote

⏰ Full Time

🟠 Senior

🧑‍💻 Full-stack Engineer

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Crate and Barrel

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

🛒 Retail

🛍️ eCommerce

👥 B2C

Retail • eCommerce • B2C

Crate and Barrel is an industry-leading home furnishings specialty retailer founded in 1962 that helps people build purposeful homes across a family of brands including Crate & Barrel, Crate & Kids, CB2, and Hudson Grace. A leader in omnichannel and direct-marketing retail, the company operates more than 100 stores in the U. S. and Canada, supports international franchise locations and eCommerce platforms in multiple countries, and offers curated sourcing, production, custom delivery and set-up in over 90 countries. Owned by the Otto Group, Crate & Barrel emphasizes the physical retail experience alongside robust digital and eCommerce capabilities and employs roughly 7,500 associates.

📋 Description

• Provide technical leadership and guidance, set technical vision, and align engineering work with product goals • Lead the design, development, and deployment of complex software solutions from conception to launch • Define and own technical strategy and architecture for generative AI capabilities • Drive the roadmap and technical direction for AI-assisted tooling • Design, build, and maintain a knowledge graph connecting Drive, intranet, and Slack into an AI-queryable data layer • Participate in team ceremonies, sprint delivery, and continuous process improvement • Collaborate with product managers and stakeholders to define requirements and technical stories • Establish agile development practices, coding standards, and architectural patterns • Mentor junior and mid-level engineers • Troubleshoot complex technical challenges and provide innovative solutions • Drive technical design discussions and contribute to system architecture • Conduct code reviews • Establish knowledge-management standards and maintain comprehensive documentation • Identify technology improvements and innovation opportunities • Identify and mitigate technical risks to support timely delivery

🎯 Requirements

• 8+ years of professional software development experience • Strong technical leadership and ability to set technical vision • Deep understanding of agile software development methodologies and the software development lifecycle • Experience building LLM/GenAI applications, including prompt engineering, RAG, and agentic workflows • Experience with GCP Vertex AI is ideal • Experience with Slack app development or workflow automation, including Slack API, Bolt SDK, and Workflow Builder • Experience with API and webhooks integration • Experience building and maintaining knowledge graphs or structured data layers for AI/ML retrieval systems • Excellent problem-solving, analytical, and debugging skills • Strong communication, collaboration, and interpersonal skills • Ability to mentor and guide engineers • Understanding of software architecture principles, design patterns, and system scalability • Proficiency designing and developing scalable, maintainable software solutions iteratively • Knowledge of agile development practices, coding standards, and testing methodologies • Familiarity with AWS, Azure, or GCP and related technologies • Ability to work effectively in cross-functional teams • Understanding of CI/CD pipelines and DevOps practices • Bachelor's degree in Computer Science, Software Engineering, or related field, or equivalent practical experience • Proven experience leading delivery of complex software solutions in an agile environment • Proficiency in one or more of Java, Python, JavaScript, or Go • Experience with AI/ML or LLM-based application development • Experience with workflow-automation platforms • Experience with testing frameworks and methodologies • Authorization to work in the US

🏖️ Benefits

• Medical/Dental/Vision • Life insurance and Disability • Retirement and 401(k) match • Paid time off, wellness time and volunteer time • Merchandise discount and EAP resources • Tuition Reimbursement