Pre-Sales Industry Segment Expert – Life Sciences, Industrial Equipment

🕒 March 25

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Critical Manufacturing

WebsiteLinkedInAll Job Openings

201 - 500 employees

Critical Manufacturing provides the most modern, flexible and configurable manufacturing execution system (MES) available. Critical Manufacturing MES helps manufacturers stay ahead of stringent product traceability and compliance requirements; reduce risk with inherent closed-loop quality; integrate seamlessly with enterprise systems and factory automation; and provide deep intelligence and visibility of global production operations.As a result, our customers are Industry 4.0 ready. They can compete effectively and profitably by easily adapting their operations to changes in demand, opportunity or requirements, anywhere, at any time.For more information, visit www.criticalmanufacturing.comFollow us on:- Facebook: http://www.facebook.com/CriticalManufacturing- Twitter: https://twitter.com/#!/CriticalMfg- Youtube: http://www.youtube.com/CriticalMfg

📋 Description

• Conduct business process assessments with prospective Life Sciences and Industrial Equipment customers to understand their operational challenges and improvement opportunities • Propose high‑level solution approaches based on Critical Manufacturing MES, ensuring alignment with customer requirements and regulatory expectations • Prepare and deliver tailored product demonstrations, presentations, and value‑driven narratives adapted to different stakeholder audiences • Create segment‑specific configurations to illustrate process fit, equipment integration, and regulatory workflows • Support opportunity qualification through estimations, high‑level implementation plans, and risk‑aware scoping of proposed solutions • Respond to technical questionnaires (RFPs) with clear, accurate, and audit‑ready input aligned with product capabilities • Perform Rapid Value Assessments and ROI analyses to quantify business benefits and support customer decision making • Analyze Statements of Work (SOWs), identify risks and assumptions, and contribute to their development during pre‑sales cycles • Participate in handover of won opportunities to project implementation teams, ensuring clarity of scope, risks, and customer expectations • Collaborate with Product, Sales, and Delivery teams to refine demo assets, industry messaging, and segment‑specific best practices

🎯 Requirements

• Solid knowledge of Manufacturing Execution Systems (MES) and their role in modern production environments • A strong understanding of manufacturing processes within Life Sciences or Industrial Equipment environments • The ability to quickly grasp customer challenges, ask the right questions, and translate needs into clear solution concepts • Confidence and presence when delivering demos, presentations, and technical discussions to diverse audiences. • Ability to work remotely with internationally distributed virtual teams • Curiosity, adaptability, and a desire to continuously deepen your expertise in MES, manufacturing processes, and industry best practices • Excellent spoken and written English and German communication skills • Flexibility to travel • ** • **What we consider a plus (not mandatory)** • Experience integrating MES with ERP, PLM, LIMS, or equipment interfaces • Understanding of equipment integration standards and communication protocols (e.g., OPC UA, OPC DA, CFX, CAMX, OIB, SECS/GEM) • Familiarity with GxP, FDA/EMA compliance concepts (e.g., FDA 21 CFR Part 820, FDA 21 CFR Part 210/211, FDA 21 CFR Part 600-680, FDA 21 CFR Part 11), or validation processes within Life Sciences (e.g., GAMP 5) • Background in software development or scripting (e.g., .NET/C#, SQL, or automation frameworks) • Prior experience in Pre‑Sales, Solution Consulting, or Customer‑facing technical roles • Exposure to high‑mix/low‑volume manufacturing environments or engineer‑to‑order workflows • Experience contributing to demo assets, solution accelerators, or industry templates • Additional language skills beyond English and German