Workforce Identity and Access Management (WIAM) Manager

🕒 July 30

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

🔴 Lead

👔 Manager

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CSC

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

📋 Compliance

🔒 Cybersecurity

Compliance • Cybersecurity

CSC is the world’s leading provider of global business administration and compliance solutions, specializing in administration services to alternative asset managers across a range of fund strategies, and transactions involving capital markets participants in both public and private markets. The company offers domain name management, digital brand protection, cyber security services, compliance and governance, corporate trust, and escrow services. Trusted by more than 90% of the Fortune 500 and operating in over 140 jurisdictions, CSC has been a reliable partner for more than 120 years, ensuring effective business operations for its clients.

📋 Description

• Lead, coach, and develop a global IAM cyber security team • Serve as product owner for Workforce IAM, defining roadmaps that support cybersecurity and technology goals, business requirements, regulatory expectations, operational stability, and cyber risk reduction • Mature IAM platforms and processes • Own IAM change, incident, problem, release, escalation, on-call, root cause, remediation, hypercare, and lessons-learned processes • Improve service quality through meeting or exceeding SLAs, ticket triage, automation, documentation, runbooks, peer reviews, and continuous improvement practices • Lead IAM and Privileged Access Management (PAM) governance, entitlement reviews, compliance evidence, audit responses, and control improvements aligned to cybersecurity frameworks and regulatory expectations • Lead joiner, mover, leaver, human and non-human identity lifecycle processes • Drive automation and modernization of WIAM workflows including provisioning, deprovisioning, certifications, application onboarding, and access controls • Establish and report on OKRs and KPIs • Manage vendor relationships, budgets, costs, and delivery outcomes

🎯 Requirements

• 8 years of proven experience leading global IT or cybersecurity teams with accountability for service delivery, operational excellence, and continuous improvement • Strong Workforce IAM experience across governance, lifecycle management, access management, certifications, authentication, directory services, and related controls • Experience with SailPoint, Microsoft Entra ID, Active Directory, ServiceNow, HashiCorp, and related IAM technologies • Ability to translate business, risk, audit, compliance, and operational requirements into practical IAM controls, roadmaps, governance models, and measurable outcomes • Experience with Agile, Waterfall, or hybrid delivery models, including prioritization, requirements gathering, backlog management, and project execution • Strong service mindset with experience improving customer satisfaction, policies, standards, procedures, compliance evidence, and measurable IAM outcomes • Strong stakeholder, vendor, communication, analytical, troubleshooting, and cross-functional collaboration skills • CISSP, CISM, or technology-specific certifications in SailPoint, Microsoft, security, or identity technologies preferred

🏖️ Benefits

• Annual success-sharing bonuses or commission plans based on individual performance • Competitive and comprehensive benefits package including annual leave, tuition reimbursement, referral bonuses, and more • Range of support for colleagues with disabilities • Opportunities for hybrid or remote work schedules