Business Development Associate

August 19

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CSG

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CSG is a leader in innovative customer engagement, revenue management and payments solutions that make ordinary customer experiences extraordinary. Our cloud-first architecture and customer-obsessed mindset help companies around the world launch new digital services, expand into new markets, and create dynamic experiences that capture new customers and build brand loyalty. For over 40 years, CSG’s technologies and people have helped some of the world’s most recognizable brands solve their toughest business challenges and evolve to meet the demands of today’s digital economy with future-ready solutions that drive exceptional customer experiences. With more than 5,000 employees in over 20 countries, CSG is the trusted technology provider for leading global brands in telecommunications, retail, financial services and healthcare. Our solutions deliver real world outcomes to more than 900 customers in over 120 countries.

5001 - 10000 employees

Founded 1982

📋 Description

• The BDA drives inbound/outbound lead generation using cutting edge AI and customer intent tech. • Conducts market research, develops business strategies and pitches, forges new opportunities. • The ideal candidate is highly driven for results, intuitive, resourceful, and organized. • They are motivated to increase sales, enhance CSG’s reputation, and solve customer challenges. • The BDA will have an energetic, can-do attitude and be comfortable working in a metrics-driven environment. • A transparent and deliberate path to professional growth opportunity will keep high performers motivated to deliver. • Pre-qualify customers based on company’s business model, current strategic initiatives, AI analytical recommendations and \"CSG customer fit\" guidelines.

🎯 Requirements

• 1 - 3 years of experience working in sales • Demonstrated experience in sales, previous experience in a B2B business development role advantageous • Experience with Salesforce, MS Dynamics, Salesloft, DemandBase and MS CoPilot highly advantageous • Strategic Thinking: Systematically solves problems and hypothesizes possible customer pain points, expectations, and implicit needs; brainstorms with team members to devise solutions to solve complex deal challenges. • Communication: Tailors communication to the customer’s needs with authority; effectively delivers presentations and has strong verbal and written communication skills. • Interpersonal Influence: Uses rational and emotional drivers that would appeal to customers to comfortably drive initial conversations in his or her favor. • Networking: Identifies the right customer stakeholders and builds connections quickly to drive consensus for deals; works cooperatively with a wide range of internal stakeholders for deal success. • Ownership: Goes out of his or her way to complete a job and has a relentless drive to achieve results; is independent and self-directed and takes initiative with minimal direction or supervision. • Workflow Management: Sets clear, realistic, and time-bound objectives that align to business growth; breaks each objective into tasks and process steps that can be achieved with a realistic timeframe. • A self—starter attitude and ability to thrive in a fast-paced environment with changing priorities and deadlines. • Proven analytical ability to organize, interpret, and make recommendations for action by critically analysing AI recommendations, intent data, sales and customer feedback. • Ability to read, write, speak and understand the English, Spanish and Portuguese languages in a business environment

🏖️ Benefits

• Work from Home • Employee Belonging Groups • Healthcare: Dental, Medical, and Vision • Paid Vacation, Volunteer, and Holiday Time Off • And so much more! • Accommodations: If you would like to be considered for employment opportunities with CSG and need special assistance due to a disability or accommodation for a disability throughout any aspect of the application process, please call us at +1 (402) 431-7440 or email us at accommodations@csgi.com .