Customer.io
51 - 200 employees
Founded 2012
☁️ SaaS
💰 Series A on 2022-03
SaaS • Marketing
Customer. io is a customer engagement platform that helps businesses create personalized journeys across multiple channels, such as email, SMS, and in-app messaging, by leveraging first-party data. The platform offers solutions for crafting and automating messages with high flexibility and customization. It includes features such as data pipelines for managing customer data, visual workflow builders for automation, and tools for analytics and A/B testing to optimize messaging campaigns. Designed to scale with businesses of all sizes, Customer. io integrates with existing tools and provides a secure, compliant environment with high uptime, making it a trusted choice for over 7,400 brands globally.
Senior Product Marketing Manager
🕒 May 28
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Customer.io
51 - 200 employees
Founded 2012
☁️ SaaS
💰 Series A on 2022-03
SaaS • Marketing
Customer. io is a customer engagement platform that helps businesses create personalized journeys across multiple channels, such as email, SMS, and in-app messaging, by leveraging first-party data. The platform offers solutions for crafting and automating messages with high flexibility and customization. It includes features such as data pipelines for managing customer data, visual workflow builders for automation, and tools for analytics and A/B testing to optimize messaging campaigns. Designed to scale with businesses of all sizes, Customer. io integrates with existing tools and provides a secure, compliant environment with high uptime, making it a trusted choice for over 7,400 brands globally.
📋 Description
• Own go-to-market strategy for your product areas — positioning, messaging, launch execution, and measurement • Partner embedded with EPD squads to shape feature narratives • Drive product adoption and activation • Own competitive intelligence for your domain • Collaborate with demand gen, growth, and sales enablement • Build deep customer and product expertise
🎯 Requirements
• 5+ years of product marketing experience in B2B SaaS • Experience in marketing technology, messaging, or an adjacent domain • Strong storytelling skills across written, verbal, and visual formats • Cross-functional collaboration experience • A track record of tying PMM work to business outcomes: adoption, activation, retention • Experience at early-to-mid stage high-growth companies • A habit of working with AI tools as part of your everyday workflow
🏖️ Benefits
• 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family • 16 weeks paid parental leave • Unlimited PTO • Stipends for remote work and wellness • Professional development budget
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