Manager, Epic Training

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🕒 July 17

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Logo of CVS Health

CVS Health

10,000+ employees

Founded 1963

🏥 Healthcare

⚕️ Healthcare Insurance

🛒 Retail

Healthcare • Healthcare Insurance • Retail

CVS Health is a leading American healthcare company dedicated to improving health access and affordability. The company focuses on a comprehensive approach that includes health services, health insurance, and pharmacy benefits management. Through its subsidiaries, such as Aetna and CVS Caremark, CVS Health offers a range of services that facilitate wellness, condition management, and affordable prescription drug coverage. CVS Health operates neighborhood pharmacies, provides mail-order pharmacy services, and manages specialty medication programs, aiming to make healthcare convenient and accessible for everyone. Driven by a mission to connect people with essential care services, CVS Health is committed to fostering healthier communities and supporting the wellbeing of all individuals.

📋 Description

• Play a critical role in supporting our Oak Street Health patients, providers and business by driving the hands-on execution and sustainment of a high-performing Epic Super User network • Serve as the primary liaison between the Oak Street Health Learning team and the enterprise Clinical Informatics team, ensuring strategic alignment across both teams • Deliver high-quality Epic training sessions to clinical and non-clinical staff as needed • Ensure all staff receive effective Epic training and ongoing support across all regions through meticulous program operations, relationship management, and training facilitation

🎯 Requirements

• Minimum of 5 years of experience in program coordination, program management, or project management (preferably within healthcare or IT) • Must possess demonstrated training facilitation or classroom instruction experience • Proven experience coordinating logistics for training, adoption, or support programming • Proven experience executing programs that engage large, distributed stakeholder groups • Demonstrated ability to manage complex relationships and serve as a full-time liaison between large enterprise teams to ensure logistical coordination • Exceptional attention to detail with clear, professional verbal and written communication skills focused on coordination and information delivery • Regular and reliable attendance is an essential function of this role.

🏖️ Benefits

• Paid vacation, sick time, and investment/retirement 401K match options • Health insurance, vision, and dental benefits • Opportunities for leadership development and continuing education stipends • New centers and flexible work environments • Opportunities for high levels of responsibility and rapid advancement

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