Platform Engineer

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November 20

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Cybrid

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Fintech • Crypto • B2B

Cybrid is a payments orchestration and embedded finance platform that unifies traditional banking, wallet, and stablecoin infrastructure into a single programmable API stack. It enables fintechs, wallets, and payment platforms to perform fiat↔stablecoin on/off ramps, Bitcoin and Lightning transfers, multi-rail payments (ACH, RTP, FedNow, wires), virtual FBO accounts, MPC digital wallets, and automated KYC/KYB/AML compliance. Cybrid targets B2B customers with turnkey infrastructure, developer sandbox, and compliance automation to launch global, real-time, and crypto-enabled payment solutions quickly.

11 - 50 employees

Founded 2021

💳 Fintech

₿ Crypto

🤝 B2B

📋 Description

• Handle Level 3 Escalations: Investigate and resolve issues escalated from our Level 2 support team, diving into logs, services, and databases to identify root causes. • Respond to Alerts & Incidents: Act as a primary engineer for responding to observability alerts and production incidents: triaging impact, resolving quickly, and driving improvements. • Fix What’s Broken: Patch bugs, deploy hotfixes, and implement permanent solutions across our microservices stack (Ruby on Rails, Django, TypeScript). • Own Internal Tooling: Build and maintain internal support tooling and portals that help teams like Compliance, Finance, and Support operate efficiently and independently. • Improve Observability: Work with our DevOps team to tune metrics, logs, alerts, and dashboards for better detection, response, and postmortem learning. • Support Platform Reliability: Contribute to the ongoing stability and performance of Cybrid’s infrastructure by improving support workflows, reducing alert fatigue, and automating routine responses. • Champion Security-Aware Operations: Apply best practices for secure operations, principles like: least privilege, secure-by-default tooling, and sensitive data handling.

🎯 Requirements

• 5+ years of experience in DevOps, SRE, production support, or full-stack engineering roles. • Strong debugging and troubleshooting skills across application layers (frontend/backend/infrastructure). • Proficiency with one or more backend frameworks (Rails, Django, Node, etc.) and scripting (Python, Shell). • Experience working with observability tools like Datadog, Prometheus, Grafana, or similar. • Solid understanding of incident response, defect resolution, and root cause analysis in a production environment. • Familiarity with CI/CD systems and managing production deployments. • Strong sense of ownership and urgency when working on high-impact customer issues. • Awareness of secure operations practices (least privilege, secrets handling, access controls, etc.).

🏖️ Benefits

• Comprehensive benefits: medical, dental, and more. • Retirement savings with matching contributions.