Senior Client Sales Executive, Higher Education

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October 3

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D2L

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Education • SaaS

D2L is a company committed to transforming the future of education and work through high-quality learning solutions. Their platform, D2L Brightspace, offers personalized, scalable learning opportunities tailored for various sectors, including K-12 education, higher education, business, training organizations, and government. D2L provides a comprehensive learning management system that incorporates AI-driven tools to enhance teaching and learning experiences. The company emphasizes accessibility and inclusivity, ensuring that their solutions meet diverse learner needs, and supports their users with dedicated customer and learning services.

1001 - 5000 employees

Founded 1999

📚 Education

☁️ SaaS

💰 $85M Series B on 2014-08

📋 Description

• Manage client relationships across multiple Higher Education accounts, gain a deep understanding of your clients’ needs and keep client satisfaction at an all-time high. • Achieve sales targets by identifying opportunities to sell additional products and services within our existing account base. • Work closely with the Customer Success Team to expand the D2L product and service offering within accounts. • Identify the right D2L products, services, and events to meet customer needs. • Support the customers’ strategic goals by managing renewals and surpassing industry-leading retention standards.

🎯 Requirements

• 5+ years in a sales-oriented, client-facing account management role (successful SaaS or complex solution sales experience in EdTech, HCM, or eLearning is preferred). • Proven ability to manage a book of business and experience managing a quota. • Track record of successful achievement of assigned quotas. • Experience with enterprise-level web-based applications. • Experience with learning-related enterprise systems (Learning Management Systems, Training and Assessment Systems, or similar) is an asset. • Strong knowledge of the North American Higher Education system. • Strong understanding of enterprise software sales cycles and dealing with top decision makers. • Proficiency in Salesforce and other sales tools such as Terret (formerly BoostUp) and Gong. • Self-motivated, detail-oriented, and committed to excellence. • Working knowledge of web and database technology. • Familiarity with AI tools and using AI to further business goals. • Effective communication, listening, negotiating and time management skills. • Proven team player and ability to work well with others. • Excellent customer service skills. • Achievement-oriented, with the ability to multitask and handle multiple clients in a dynamic, fast-paced environment. • Ability to craft a solution with appropriate products and services that meet business goals based on client discussions, and skilled at presenting these solutions to stakeholders. • Collaborative mindset. • Solid account planning and forecasting skills. • Skilled in value based, consultative selling methodologies (Familiarity with MEDDPICC, Solution Selling or similar sales methodologies). • Willing to travel up to 25% and able to travel freely between the US and Canada or other countries and hold a valid passport. • Bachelor’s degree recommended (technical, business or education-related is ideal).

🏖️ Benefits

• Impactful work transforming the way the world learns • Flexible work arrangements • Learning and Growth opportunities • Tuition reimbursement of up to $4,000 CAD for continuing education through our Catch the Wave Program • 2 Paid Days off for Catch the Wave related activities like exams or final assignments • Employee wellbeing (Access to mental health services, EFAP program, financial planning and more) • Retirement planning • 2 Paid Volunteer Days • Competitive Benefits Package • Home Internet Reimbursements • Employee Referral Program • Wellness Reimbursement • Employee Recognition • Social Events • Dog Friendly Offices at our HQ in Kitchener, Winnipeg, Vancouver and Melbourne.