Director, Revenue Operations – ROPS

November 21

⛰️ Colorado – Remote

Although this job is listed in Colorado, this company may be open to hiring remote in other states.

💵 $114k - $181k / year

⏰ Full Time

🔴 Lead

💹 Revenue Operations

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DaVita Kidney Care

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Healthcare Insurance

DaVita Kidney Care is a leading healthcare company that provides dialysis and related treatments for patients with kidney disease. Committed to improving the quality of life for its patients, DaVita focuses on offering integrated kidney care and supporting its diverse team of healthcare professionals, including nurses, dietitians, social workers, and patient care technicians. The company emphasizes a strong culture, career development, and comprehensive benefits to create an inclusive and supportive work environment for its employees.

10,000+ employees

Founded 1994

⚕️ Healthcare Insurance

💰 Post-IPO Debt on 2021-02

📋 Description

• Oversee all cash and correspondence posting, reconciliation, and related processes, ensuring timeliness, accuracy, and compliance. • Oversee all EDI enrollment processes, ensuring timelines, accuracy and compliance. • Oversee all processes related to enrollment and maintenance of payer portal access for all teams and teammates across DaVita, ensuring timeliness, accuracy, and compliance. • Define and execute strategies to streamline operations, improve automation, and reduce processing delays • Lead the design, selection, and implementation of a new cash posting tool, ensuring seamless integration with existing systems • Champion adoption of new technologies and processes through clear communication, training, and stakeholder engagement. • Establish and monitor KPIs, create reporting dashboards, and drive continuous improvement initiatives. • Partner with accounting, IT, and finance leaders to ensure alignment and smooth cash flow management. • Partner with Legal, Compliance, IT, and Licensing and Certification leaders to ensure effective and secure management of payer portal logins and accounts. • Build, mentor, and empower a high-performing team that operates with accuracy, accountability, and a customer service mindset • Collaborate across the village enterprise to drive results with key partners • Establish short and long-term strategic plans based on multi-year objectives • Analyze and understand complex problems and develop a robust approach to solve

🎯 Requirements

• Bachelor's degree required, Master's degree preferred • Minimum of five (5) years of related experience required • Experience implementing complex systems and technology solutions that span across multiple geographies along with proven change leadership • Experience with strategic planning and implementation of large, complex new initiatives • Strong knowledge and experienced practice with process improvement and project management methodologies, techniques, and processes

🏖️ Benefits

• Medical, dental, vision, 401(k) match, paid time off, PTO cash out • Support for you and your family: Family resources, EAP counseling sessions, access Headspace ® , backup child and elder care, maternity/paternity leave and more • Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.