Class Manager

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🕒 April 1

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DCI Digital Career Institute

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2016

📚 Education

🎯 Recruiter

Education • Recruitment

DCI Digital Career Institute is an online vocational training provider that prepares individuals for entry-level and mid-level roles in the digital job market. The institute offers fully funded, practice-oriented courses in areas such as web development, IT support, cloud engineering, data & analytics, digital marketing, and AI-assisted business automation, with career coaching and job placement support. DCI emphasizes structured instruction, small group learning, real-world projects, and partnerships with employers to help graduates transition into digital roles.

📋 Description

• Delight participants: You are their primary point of contact and ensure the course becomes a real success story — from first contact to completion • Be a problem solver: Whether organizational or interpersonal, you work with our teaching, product, and admin teams to find solutions that truly help • Maintain quality: You keep class records meticulously, monitor attendance and dropouts, and ensure everything runs smoothly • Mediate & facilitate: When things get tricky, you act as the bridge between participants and instructors — calm, clear, and empathetic • Support onboarding & offboarding: You warmly welcome new participants and ensure they finish their course with a positive experience

🎯 Requirements

• You hold a university degree and ideally bring 1–3 years of professional experience — e.g., in adult education, with training providers, project management, customer service, or similar fields • You are confident in both German and English — written and spoken • You enjoy interacting with people and handle difficult conversations with empathy • You stay composed under pressure and confidently navigate complex structures • You feel comfortable in an international environment and can adapt to different perspectives

🏖️ Benefits

• A varied role with a high level of responsibility • The opportunity to actively shape and optimize processes • A motivated team and short decision-making paths • Modern work environment and flexible working models • Stay active with Urban Sports Club offerings • Take care of your mental health with Nilo • Work under palm trees? Sure. Workations of up to 2 x 4 weeks per year within the EU