Mission Director – Air Force

🕒 August 20

🇺🇸 United States – Remote

💵 $145k - $185k / year

⏰ Full Time

🔴 Lead

👔 Director

👻 Ghost score 19%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Defense Unicorns

WebsiteLinkedInAll Job Openings

51 - 200 employees

💼 Consulting

📦 Logistics

🎖️ Defense

💰 Seed Round on 2022-10

Consulting • Logistics • Defense

Defense Unicorns is a cutting-edge technology company focused on transforming the way the U. S. Department of Defense (DoD) procures and deploys mission-critical software capabilities. Through its Airgap App Store and Unicorn Delivery Service (UDS), Defense Unicorns offers a centralized marketplace of trusted, pre-approved applications designed for rapid, secure, and compliant deployments in the most secure and complex DoD environments. The company emphasizes speed and reliability in software delivery, catering to various missions across domains such as Army, Navy, Air Force, and Space Force. Defense Unicorns meets the unique challenges of DevSecOps for defense systems, ensuring operational adaptability and security in mission-critical software deployments.

📋 Description

• Ensure customer retention, satisfaction, long-term success, and account expansion within the Air Force domain • Build and maintain relationships with mission heroes and align with mission outcomes • Address customer needs, resolve issues promptly, and maintain high engagement and revenue retention • Ensure positive onboarding and expedited time-to-value for new customers • Promote adoption of Defense Unicorns’ products and solutions • Facilitate retrospectives after time-to-value is achieved and apply lessons learned • Serve as a trusted advisor and advocate for customer solutions • Maintain hero health through regular partner engagement and reinforcement of product value • Provide updates on customer feedback progress and new product features or benefits • Identify account expansion, contract-scope, contract-value, and cross-selling opportunities • Collaborate with the Air Force Account Executive on adjacent Air Force programs • Relay customer feedback to the Product team and advocate for Air Force-specific enhancements • Track and report KPIs, including retention rates, hero health scores, time-to-value, and adoption success • Conduct quarterly business reviews and align customers on future goals • Champion customer needs across internal teams • Balance time-to-value and gross profit margins during initial contracts, then maintain margins across the Air Force domain

🎯 Requirements

• Preferred experience or qualifications are referenced, but no specific job requirements or qualifications are stated in the posting • Ability to support Air Force-domain mission partners and customers • Ability to track and report KPIs including retention rates, hero health scores, time-to-value, and adoption success

🏖️ Benefits

• Medical/Dental/Vision • Premiums are 100% Company Paid • Health Savings Account • Life Insurance • Disability Insurance • 401k Retirement Plan • Company Stock Options • Home Office Budget • Flexible Time Off (FTO) • Federal Holidays • One week for Thanksgiving • Two weeks for Christmas and New Year’s • Paid Parental Leave • Reimbursement for approved trainings/subscriptions • Conferences (travel, lodging, and fees)