Finance & Strategy Director, Merchant

🕒 May 8

🏢🏡 London – Hybrid

⏰ Full Time

🔴 Lead

💸 Financial Planning and Analysis (FP&A)

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Deliveroo

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2013

👥 B2C

🛍️ eCommerce

💰 Post-IPO Equity on 2021-08

B2C • eCommerce • Food Delivery

Deliveroo is a food delivery service that partners with restaurants, takeaways, supermarkets, and shops to bring a wide variety of meals directly to customers' doors. Users can easily track their orders and receive notifications about their delivery in real-time, ensuring a quick and efficient service. Deliveroo also offers options for workplaces and provides gift cards, making it a versatile choice for dining occasions.

📋 Description

• Manage and develop the Merchant F&S team, building a high-performing organisation through strong coaching, clear prioritisation, and active talent development. • Partner closely with commercial leaders on major contract negotiations, bringing deep expertise on P&L implications across standard and bespoke deal structures. • Design, standardise, and scale pricing frameworks and negotiation tools across markets and segments to drive consistency and measurable impact. • Lead the integration of Merchant financials into DoorDash’s metrics, systems, and governance—creating a step-change in consistency, visibility, and performance management, and enabling more effective decision-making at scale. • Elevate the Merchant F&S team by embedding AI and automation into core workflows, enhancing analytical depth, improving efficiency, and redefining how financial insights are generated and used. • Own planning, forecasting, and reporting for Merchant-driven P&L lines, ensuring accuracy, transparency, and actionable insight to support decision-making. • Partner across Finance, Product, Operations, and regional teams to land critical initiatives and influence company-wide outcomes.

🎯 Requirements

• Professional Qualification: ACA / ACCA or equivalent qualification is a plus • Industry Expertise: Significant proven experience within a high-growth startup or a relevant fast-paced industry environment. • Data-Driven Decision Making: A strong ability to use big data to solve complex problems and drive commercial decision-making. • Financial Modelling: Highly proficient in building robust, spreadsheet-based financial models to forecast and analyse business performance. • Senior Stakeholder Influence: Proven ability to influence and challenge senior stakeholders, particularly non-finance leaders, at a strategic level.

🏖️ Benefits

• Make a visible impact every day • Learn fast in an entrepreneurial environment • Build a career, not just a role • Deliver together in an inclusive culture