Deluxe
5001 - 10000 employees
Founded 1915
💼 Consulting
📣 Marketing
📦 Logistics
Consulting • Marketing • Logistics
Deluxe is a leading financial services technology company that specializes in payment processing and data solutions. With over 100 years of experience, it connects small businesses, financial institutions, and major brands through a comprehensive suite of payment methods and financial services. Deluxe processes over $3 trillion in payment volume annually, offering tools for receivables, payables, and marketing, aimed at helping businesses grow and manage their finances efficiently.
Customer Service Representative – Spanish Bilingual
🕒 6 days ago
🌲 North Carolina, Minnesota, +2 more states – Remote
💵 $16 - $17 / hour
⏰ Full Time
🟠 Senior
🔴 Lead
💝 Customer Support
🦅 H1B Visa Sponsor
🗣️🇪🇸 Spanish Required
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Deluxe
5001 - 10000 employees
Founded 1915
💼 Consulting
📣 Marketing
📦 Logistics
Consulting • Marketing • Logistics
Deluxe is a leading financial services technology company that specializes in payment processing and data solutions. With over 100 years of experience, it connects small businesses, financial institutions, and major brands through a comprehensive suite of payment methods and financial services. Deluxe processes over $3 trillion in payment volume annually, offering tools for receivables, payables, and marketing, aimed at helping businesses grow and manage their finances efficiently.
📋 Description
• Handle inbound customer service calls • Provide timely, effective, and professional responses to customer inquiries • Identify customer needs and suggest products and services • Maintain and modify customer records using databases to verify and retrieve data • Respond to order inquiries and place new and/or re-orders • Resolve product or service problems by selecting appropriate actions for immediate resolution • Deliver an optimal customer experience during every interaction
🎯 Requirements
• Basic computer knowledge • Must be 18 years of age or older • Spanish bilingual capability • High School/GED preferred • 1 year of sales, retail, or customer service experience preferred • Call Center experience preferred
🏖️ Benefits
• Competitive benefits starting on day one • Healthcare (Medical, Dental, Vision) • Paid Time Off, Volunteer Time Off, and Holidays • Employer-Matched Retirement Plan • Employee Stock Purchase Plan • Short-Term and Long-Term Disability • Infertility Treatment, Adoption and Surrogacy Assistance • Tuition Reimbursement
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