Customer Analytics Analyst

Job not on LinkedIn

🕒 August 4

🦀 Maryland – Remote

🦀 Maryland – Remote

💵 $40 - $50 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

📉 Data Analyst

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dentsu Austria

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 1900

📣 Marketing

📱 Media

🏢 Enterprise

Marketing • Media • Enterprise

dentsu Austria is a part of the Dentsu Group, serving as an integrated growth and transformation partner to leading organizations worldwide. The company focuses on pushing the boundaries of business transformation and sustainable growth, providing world-class services and integrated solutions. Dentsu Austria is committed to innovating and creating experiences that enrich every business, with a strong emphasis on research, analysis, and media trends. By leveraging their global network of innovators, they strive to simplify complexities and drive impactful outcomes for brands, people, and society.

📋 Description

• Support customer analytics initiatives by transforming customer, transaction, and marketing data into actionable business insights • Partner with analytics and client teams to understand customer behavior, audience performance, retention, loyalty, and marketing effectiveness • Query and analyze customer data using SQL and other data extraction tools • Analyze data using Python and visualization tools to identify trends, opportunities, and business recommendations • Develop recurring reports, dashboards, and data quality checks • Support customer segmentation, audience development, and campaign measurement • Assist with A/B test design, reporting, and interpretation • Present findings and recommendations to internal stakeholders • Collaborate with data engineering and analytics teams to ensure data accuracy and consistency

🎯 Requirements

• Bachelor's degree in Analytics, Statistics, Economics, Mathematics, Data Science, Business Analytics, Marketing, or related field • 0 to 2 years of relevant experience, including internships • Proficiency in SQL required • Experience with Python for data analysis strongly preferred • Familiarity with Tableau, Power BI, or similar BI tools • Strong communication skills and ability to translate data into business insights • SQL skills including joins, CTEs, aggregations, and window functions • Advanced Excel skills including pivot tables, lookups, and formulas • Experience querying and manipulating large datasets • Experience with data visualization tools such as Tableau, Power BI, Looker, or similar • Strong analytical and problem-solving skills • Preferred: Python skills including pandas, NumPy, data cleaning, exploratory analysis, and automation • Experience with cloud data warehouses such as Snowflake, Databricks, or BigQuery • Exposure to R or SAS • Understanding of ETL processes and data pipelines • Experience with CRM, loyalty, retail, or customer behavioral datasets • Must support both East and Central Time Zones • W2 on dentsu payroll only

🏖️ Benefits

• Temporary employees are eligible for paid holidays in accordance with dentsu policy • Safe and sick time