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Field Service Technician

🔥 0 minutes ago

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

đź”§ Field Service Engineer

🚫👨‍🎓 No degree required

🇬🇧 UK Skilled Worker Visa Sponsor

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đź‘» Ghost score 10%

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Logo of Diebold Nixdorf

Diebold Nixdorf

10,000+ employees

Founded 1859

đź’Ľ Consulting

📣 Marketing

📦 Logistics

Consulting • Marketing • Logistics

Diebold Nixdorf is a global company focused on transforming the way people bank and shop by providing innovative solutions for the banking and retail sectors. With a commitment to sustainability, Diebold Nixdorf offers scalable, AI-powered technology that enhances financial inclusion and promotes environmentally friendly operations. Their services include a range of support portals and customer experience solutions, which aim to help retail banks and grocers adapt to the evolving market demands.

đź“‹ Description

• Install, debug and provide technical maintenance for ATMs, retail and other equipment within an assigned customer or product area • Perform incident handling, preventive maintenance, IMAC/R and customer training • Use diagnostic tools to troubleshoot hardware and software failures • Perform component-level hardware repairs • Clean and adjust mechanical components • Configure and install applicable software • Perform routine preventive-maintenance checks and refill consumables • Install, move, add, change and remove hardware and software products • Instruct and train customers on installed hardware and software usage and operation • Receive incident briefings and orders from dispatch • Update dispatch on unforeseen issues and provide detailed activity briefings • Inform customers about service status, progress and outcomes • Identify technical or process problems and recommend improvements

🎯 Requirements

• Education or equivalent work experience required • Minimum of 2-4 years of relevant experience or equivalent combination of education and experience in Field Service • Previous exposure to ATM cash systems highly desirable • Good written and verbal communication skills • Driver's license and driving record that satisfies DN's fleet requirements

🏖️ Benefits

• Equal opportunity employer • Diversity-valuing workplace • Armed Forces-friendly employer • Applications welcomed from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners

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