Manager, Operations Analytics

🕒 October 15

🌲 North Carolina – Remote

🌲 North Carolina – Remote

💵 $107.7k - $192.3k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

👻 Ghost score 0%

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Driven Brands Inc.

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1972

🚘 Automotive

💰 Post-IPO Debt on 2022-10

Automotive

Driven Brands Inc. is a leading provider of consumer and commercial automotive services, delivering a comprehensive range of car care solutions across over 5,000 brand locations. They service more than 70 million vehicles annually and offer a broad suite of services including paint, collision repair, glass replacement, oil changes, general vehicle maintenance, and car washes. The company's well-known brands include Take 5 Oil Change, Maaco, Meineke, CARSTAR, and 1-800-Radiator & A/C, among others. Driven Brands emphasizes convenience and customer satisfaction, positioning themselves as a one-stop shop for all automotive aftermarket needs. Founded with a strong heritage and a portfolio of trusted brands, Driven Brands also engages in franchise opportunities and charitable initiatives.

📋 Description

• Partner with Operations leadership and cross-functional stakeholders to translate business questions into analytical frameworks and actionable insights • Lead complex analyses to identify operational opportunities, quantify impact, and guide strategic decision-making • Develop standardized reporting packages to pinpoint, monitor, and optimize shop operations • Develop and present clear, compelling analytical narratives to operations leadership that drive alignment and action • Collaborate with Regional and District Managers to prioritize initiatives that improve cars per day • Provide real-time analytical support through dashboards, data visualizations, and ad-hoc reporting • Mentor and grow operations analysts • Support ongoing KPI reporting and operational performance tracking • Apply understanding of shop-level operations to deliver practical, actionable recommendations • Identify business trends and key drivers impacting operational performance • Partner with data engineering teams to improve data quality, access, and usability • Support the development, execution, and measurement of system-wide operational changes

🎯 Requirements

• Bachelor’s degree in a relevant field • 5+ years of experience in business/operations analytics or commensurate experience • 3+ years of experience in multi-shop management • 1+ years of leading and mentoring analytics or operational teams • Advanced proficiency in Excel, including complex formulas and problem-solving with large data sets • Strong working knowledge of PowerPoint and Word for executive-level communication • Ability to write and understand basic SQL to extract data from relational databases • Demonstrated experience analyzing operational and performance metrics to identify business opportunities • Strong financial modeling, analytical, and strategic thinking skills • Excellent communication, presentation, and stakeholder collaboration skills • Ability to translate data into actionable initiatives and present recommendations to senior leadership • Highly organized, self-motivated, and comfortable operating in a fast-paced environment

🏖️ Benefits

• Health and wellness benefits • Paid time off • Holiday pay • Early access to 50% of earned wages at any time through the myFlexPay program • Supplemental pay types may include commissions or bonus incentives, depending on the role

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