Fraud Analyst

🕒 February 6

🏢🏡 London – Hybrid

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧐 Analyst

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Duffel

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2017

🚗 Transport

🔌 API

☁️ SaaS

💰 $30M Series B on 2019-10

Transport • API • SaaS

Duffel is a company that simplifies the process of selling travel services. It offers a comprehensive platform for businesses of all sizes to shop, book, and manage flights, accommodations, and travel extras. By leveraging advanced technology, Duffel provides an intuitive experience for both businesses and their customers, with features such as instant search results, loyalty program integration, and comprehensive order management. The company also provides a wide array of customizable APIs and extensive documentation to integrate their travel solutions seamlessly with other platforms. Duffel caters to various use cases, including challenger banks and spend management solutions, helping businesses capture and control travel-related expenses effectively.

📋 Description

• Identify fraud trends and develop a deep understanding of fraudulent behaviour on our platform through SQL, Google BigQuery, and Google Looker • Formulate rules based on your analysis to mitigate fraudulent behaviour across our platform • Carry out investigations of escalated cases related to potential misuse of our platform and assist with legal and customer enquiries • Partner with our data science and engineering teams to advance our technological approaches to identifying fraudulent activity • Work closely with engineering to enhance internal tools and databases that enable us to combat fraud and scale effectively • Act as a key resource for other departments by providing analysis of customer and booking behaviour on the platform • Present and communicate the results of analyses and investigations to stakeholders across the company

🎯 Requirements

• You have experience in data analytics or a similar analytical role (through formal education or practical experience) • You're comfortable working with and interpreting large datasets • You have a knack for answering difficult questions using data and translating complex findings into clear, actionable reports • You're proficient in writing queries and preparing reports using SQL or similar • You're motivated by self ,learning and growing your skills when faced with new challenges • You can manage multiple priorities effectively with a proactive, forward ,thinking mindset • Prior knowledge of formulating rules to combat fraudulent behaviour or experience in travel/payments

🏖️ Benefits

•💰 Competitive salary + equity (you'll own part of Duffel) • 🏝️ Work from anywhere policy • 🛩️ Duffel travel allowance (use what we build) • 🍼 Generous parental leave • 🧘‍♂️ Sabbatical programme • 🪩 Office in Shoreditch + regular team socials